Company Description

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Job Description

Senior Manager performs the following duties: 

1) advising first and second year undergraduate University students, assisting students in selecting appropriate courses, and planning their academic trajectory to ensure timely graduation; 

2) confidential advising notes: maintain detailed and confidential advising notes to create a historical record of each student's advising experience, ensuring the highest level of privacy and data integrity; 

3) educational transactions oversight: approve and oversee all designated educational transactions, including pre-registration/registration schedules, course adjustments and major changes; 

4) personalized student communication: engage in regular, personalized communication with students to guide them through academic planning and the online registration process; 

5) academic probation support: implement support programs for students on academic probation, helping them regain their academic footing; 

6) support services: collaborate with other student support services to address students' needs, including referrals for tutoring, mental health counseling, or accessibility services; 

7) inter-departmental collaboration: collaborate effectively with other Schools and structural divisions to address inquiries, fostering a seamless academic experience; 

8) coordinate the Student Fellowship Program (SSF): conduct annual recruitment and selection of participants for the SSF Program, including AAO Fellows, Tutors, and Mentors; organize teambuilding, professional development, and onboarding activities.

Qualifications

Work experience in the areas corresponding to the functional areas of the position in the public service, international and/or national companies, or higher education and/or a non-governmental organization that focuses on student affairs and/or counseling is preferred.

Additional Information

Recruitment and selection at Nazarbayev University include the following process: preliminary selection based on experience, qualifications, and motivation.

Formal interviews form the final stage of the selection process.
They are typically based on organizational values and behaviors and conducted in English.
You are encouraged to share your views and values to identify how they fit into the Nazarbayev University core values.

Recruitment and selection process
Recruitment and selection at Nazarbayev University include the following process: preliminary selection based on experience and qualifications, assessments ( technical skills/capabilities, aptitude, personality, work samples, in-basket exercises, and informal interviews), and motivation.

Formal interviews form the final stage of the selection process.
They are typically based on organizational values and behaviors and conducted in English.
You are encouraged to share your views and values to identify how they fit into Nazarbayev University core values