Responsibilities

Organizational Design and Change Management

• Support the implementation of organizational design initiatives and restructuring projects

• Prepare business cases and provide HR consulting support for organizational changes

• Ensure implementation of changes in compliance with labor legislation

• Coordinate cross-functional communication and support change management activities

HR Programs and Core Processes

• Implement and facilitate core HR processes such as performance management, talent review, and engagement programs

• Support the rollout of HR initiatives developed by Centers of Expertise (Total Rewards, Talent Management, Talent Acquisition, Communication & Engagement)

• Guide managers and employees through HR processes and policies

Headcount and Cost Management

• Support headcount planning and workforce management

• Participate in HR budgeting and forecasting processes (including AOP)

• Monitor compensation and benefits costs and analyze budget variances

Talent and Development

• Support talent management agenda and development initiatives

• Partner with managers to identify development opportunities for employees

Employee Relations and Labor Law

• Provide guidance to managers on labor legislation and employee relations topics

• Support labor cases and ensure compliance with local regulations

• Participate in development and updates of local HR policies and procedures

Compliance

• Support compliance initiatives including Conflict of Interest (COI) assessments

• Participate in Speak Up investigations and follow-up actions related to people topics

• Ensure completion of mandatory certifications such as Code of Conduct and Anti-Bribery

People Analytics

• Provide regular and ad-hoc HR analytics and insights to HR partners and business leaders

Other

• Support the medical insurance tender process and related HR activities

Requirements

Experience

• 3–5+ years of experience in HR Generalist / HR Business Partner / HR Operations roles

• Experience in international or structured companies is preferred

• Proven experience in implementing HR processes and supporting business leaders

• Experience in organizational changes and change management is an advantage

• Experience working with compensation programs, including bonus schemes is preferred

Knowledge

• Strong knowledge of Labor Law of the Republic of Kazakhstan

• Understanding of HR processes such as performance management, talent review, engagement programs

• Understanding of compensation & benefits principles (salary review, bonuses, budgeting)

• Knowledge of HR compliance and employee relations practices

• Understanding of HR analytics and reporting

Skills

• Ability to own and drive HR processes independently

• Strong multitasking and prioritization skills

• Ability to work with multiple stakeholders across functions

• Strong communication and influencing skills

• Analytical mindset and ability to work with HR data

• Ability to support organizational changes and manage communications

Personal qualities

• Proactive and ownership mindset

• Ability to work in a dynamic and fast-paced environment

• Strong problem-solving skills

• High level of integrity and confidentiality