Customer Service Specialist

Sika , Almaty, 2026-01-16 14:52:05

Описание

Job Description

Customer service spacialist:

- Accepts and processes customer orders;

- Provides necessary informational support to clients regarding:

· the procedure for making payments;
· the process of preparing documentation;
· the issuance, loading, and delivery of goods;
· the availability and amount of outstanding debt.

- Carries out timely documentation of the order in strict accordance with the company's established rules, procedures, and pricing policy;

- Controls the payment for the completed order and ensures the correctness of the client's payment;

- Organizes product reservation based on customer requests, and if necessary, arranges the order's assembly and prepares a request for the delivery of the required quantity and assortment of products from the company's central warehouse;

- Coordinates work with the warehouse;

- Enters into the database information about new clients, the release of goods to clients, or transfers to other regional divisions of the company.


Qualifications

- Higher professional education

- Experience in a similar position

- Knowledge of English is an advantage



Additional Information

Terms and benefits of working in the company:

  • Work schedule: 5/2 (in agreement with the manager: 08:00–17:00 / 09:00–18:00);
  • Annual performance bonus;
  • Mobile phone and reimbursement of mobile communication expenses;
  • Free meals at the workplace;
  • Medical insurance for the employee and for family members;
  • Accident insurance 24/7;
  • 100% sick leave compensation;
  • Paid annual leave 28 calendar days;
  • English language courses;
  • Workplace wellness program — yoga classes twice a week;
  • Financial assistance for various life events (childbirth, family circumstances, etc.).

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Карточка вакансии:

  • Должность Customer Service Specialist
  • Размещено: 2026-01-16 14:52:05
  • Город , Almaty,
  • Зарплата:
  • Компания: Sika