Are you passionate about concrete, technology and relationship with clients? Join our Concrete Technical Service team as a Technical Service Specialist in Concrete Business Unit and play a key role in winning Kazakhstan significant projects and developing strong customer relationships. Be the driving force between Sika Solutions and clients. Apply now and make an impact!

Strategic Role: This position is key to supporting Sika's strategic goal of deeper market penetration in West Kazakhstan by ensuring superior on-the-ground technical application and customer support

Responsibilities

• Providing an expert technical support to customers, contractors, and applicators directly at construction sites. Managing and resolving complex technical challenges in the field.
• Developing and optimizing concrete mix designs tailored to specific customer requirements and local materials.
• Investigating customer problems, complaints and product performance issues promptly and efficiently.
• Supporting the sales team by conducting product sampling, demonstrations, and trials at customer sites. Providing the technical knowledge needed to follow up on projects and specifications.
• Organizing and conducting professional product presentations, seminars, and hands-on training sessions for customers, applicators, and internal teams.
• Staying updated on local market trends, construction standards, and competitor activities.

Your expertise - Our strength

• Education: Bachelor’s degree or higher in Civil Engineering, Chemistry, Material Science, Chemical Engineering, or a related field.
• Experience: Minimum of 3-5 years of hands-on experience in the construction chemicals industry, with a deep focus on concrete or concrete admixtures and related products.
• Problem-Solving: Solution-oriented approach.
• Collaboration: Builds and maintains internal and external networks.
• Organization – Ability to work independently with minimal supervision, manage multiple tasks, and maintain a positive, improvement-focused attitude.
• Language Skills: Kazakh and Russian are mandatory, English is preferred.
• Technical Skills: Profound knowledge of concrete technology, mix design, and troubleshooting.

Terms and benefits of working in the company:

• Work schedule: 5/2 (in agreement with the manager: 08:00–17:00 / 09:00–18:00);
• Annual performance bonus;
• Mobile phone and reimbursement of mobile communication expenses;
• Meal compensation
• Medical insurance for the employee and for family members;
• Accident insurance 24/7;
• 100% sick leave compensation;
• Paid annual leave 28 calendar days;
• English language courses;
• Financial assistance for various life events (childbirth, family circumstances, etc.).