Essential Responsibilities

• Monitor and evaluate service shop metrics such as repeaters, availability, workscope application, etc.
• Develop and administer training programs as required to Wabtec and service shop craft personnel.
• Identify, monitor and analyze defect modes to develop action plans to address defects.
• Coordinate Engineering and Fleet Program Manager requests at service shop locations for information collection or tests.
• Conduct audits and monitor actions to address identified issues.
• Drive continuous improvement across key business objectives.
• Develop and implement process controls.
• Drive and implement a true quality culture into the organization.
• Champion the use of Six Sigma in problem solving and work closely with Quality Leader to drive quality process.
• Lead the customer external quality improvement activities. Review and update Playbooks and work scopes as required.

Requirements

• Bachelor’s degree in Engineering (Mechanical / Electrical / Industrial )
• At least 3 years of experience in operations/heavy equipment maintenance/quality roles.
• Proficiency in MS Office applications (Word, Excel, Power Point).
• Knowledge of English language at least at intermediate level

Desired Qualifications:

• Six Sigma or ISO certification will be a plus.
• Prior experience in Rail industry.
• Technical knowledge of the Wabtec's Evolution series locomotives will be a strong advantage.
• Self-starter.
• Strong analytical skills.
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.