Key Responsibilities
Manage, promote and sell terminal products via website, marketplaces and other D2C or B2B online platforms in Kazakhstan
Convert potential online leads into sales and achieve monthly/quarterly targets
Ensure smooth order processing, delivery and returns
Monitor website performance and user experience
Identify customer needs and recommend the most suitable product’s model and offer
Analyze sales, traffic, conversion rate, competitors, market tendency, etc.
Stay updated on new terminal products listing, content, pricing and actual offer
Run and optimize digital marketing and promotional campaigns in cooperation with marketing, sales, IT and logistics teams
Track KPIs (sales, conversation rate, ROI, average order value and other key performance metrics)
Requirements
Bachelor’s degree in Business Administration, Sales, Marketing, Management or a related field
2-3 years proven experience in sales, e-commerce and procurement
Experience with CRM systems and digital communication tools
Understanding of terminal products
Ability to explain technical products in a simple and clear way
Strong customer focus and results-driven mindset
Ability to work independently and as part of a team
English - no less than Intermediate
Key Skills
Online sales and lead conversion
Customer relationship management (CRM)
Product knowledge (electronics/smartphones/routers)
Strong communication, negotiation, and persuasion skills
Time management and multitasking
Problem-solving and adaptability