Takes responsibility for the development, exploitation and maximization of the account penetration and profitable growth of assigned key customers for one or more organizational units in a country or region.
* Generates knowledge on the customer's specific strategy and its political and business environment.
* Analyses customer's markets, position and needs and investigates specific business opportunities for customer-related product and service portfolio.
* Defines and implements account business plans (3 to 5 years).
* Prepares customer contacts and builds and maintains a sound customer-focused network, on all relevant hierarchical levels.
* Builds value-oriented offers.
* Generates client-specific products and service portfolio concepts, if suitable across all services of a business.
* Initiates, facilitates and contributes to contract negotiations for products, projects and service or solution assignments.
* Manages customer complaints as point of escalation, if necessary.
* Responsible for CRM data quality regarding the assigned Key Accounts
Требования:
высшее техническое, медицинское образование, опыт работы в области продаж медоборудования