The Senior Operational Risk Specialist is responsible for overseeing operational risks across multidisciplinary domains, including the identification and assessment of risks, the collection and analysis of risk events and incidents, and the continuous monitoring of the effectiveness of risk mitigations and key risk indicators. The role works closely with risk owners and cross-functional stakeholders to drive consistent risk management practices, support decision-making, and strengthen the overall operational risk and ERM framework

• Guidance and support to business units in identifying and managing operational risks
• Performing structured risk identification, assessment, and evaluation of control design and effectiveness to support the development and maintenance of operational risk registers and robust execution of Risk and Control Self-Assessments (RCSAs)
• Risk event and root cause assessments, documentation of root cause and contributing factors
• Key Risk Indicators (KRIs) collection, ongoing reporting, and monitoring
• Development and monitoring of risk mitigation plans and controls, ensuring they are appropriately implemented and effective
• Ensure lessons learned are implemented into Risk and Control Self Assessments (RCSAs) and Key Risk Indicators (KRIs)
• Prepare regular reports and presentations on operational risk management activities and findings
• Promotion of risk-awareness culture across the organization by providing training to targeted teams and new joiners
  

• A minimum of 3-5 years’ experience working in an operational risk role or Risk Management/Internal Control consulting roles
• Extensive, sustained, and proven experience in maintaining and populating operational risk registers, as well as leading and executing Risk and Control Self-Assessments (RCSAs)
• Confidence in data analysis and risk assessment methodologies
• Excellent analytical, problem-solving, and decision-making skills
• Collaborative team player with the confidence to work independently
• Strong communication and presentation skills
• Team player who is open to listening and learning, demonstrating a growth mindset
• A university degree in economics, business, or a tech-related field, or equivalent experience
  

• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.