Andersen is hiring a System/Business Analyst for a project developing a scalable fleet management platform and enhancing digital solutions for ride-hailing operations.

The customer is a global investment management firm providing tailored investment solutions to institutional and private clients. It combines financial expertise with long-term investment strategies to help clients achieve their objectives while adapting to changing market conditions. The organization focuses on innovation, responsible investing, and operational excellence, continuously enhancing its capabilities to deliver sustainable value and support long-term growth.

The project is focused on developing a multi-product fleet management platform for ride-hailing operations. It includes web and mobile solutions, public APIs, and backend services that enable fleet owners to manage vehicles and drivers, automate operations, and provide drivers with seamless fleet onboarding and assignment workflows.

Responsibilities:

• Gathering, structuring, and documenting business and functional requirements.
• Producing detailed functional specifications with a high degree of precision (validation rules, state transitions, error handling, input/output contracts).
• Mapping "as-is" and "to-be" user flows; identifying gaps, edge cases, and dependencies to ensure completeness of requirements.
• Maintaining structured documentation (Confluence, specs, diagrams) and ensuring traceability of requirements and decisions.
• Facilitating cross-team alignment by clarifying scope, resolving ambiguities, and supporting communication between product and engineering stakeholders.
• Defining and maintaining acceptance test scenarios and expected behaviors.
• Participating in testing and UAT to validate that implementation matches requirements.
• Proactively identifying risks, inconsistencies, and scope gaps in requirements; escalating and facilitating resolution.

Must-haves:

• Experience as a Business Analyst, Functional Analyst, or Systems Analyst in a technical product environment for 4+ years.
• Experience working with integration-heavy products.
• Ability to read and reason for technical documentation, sequence diagrams, and architecture specs.
• Familiarity with mobile application ecosystems.
• Exceptional ability to write precise, structured, and unambiguous specifications and functional documentation.
• Experience with flow mapping and process modeling (BPMN, UML, or equivalent notation).
• Experience defining acceptance criteria and participating in the UAT.
• Proficiency with documentation and collaboration tools (Confluence, Jira, or equivalent).
• Strong communication skills – ability to bridge product and engineering, clarify ambiguities, and maintain alignment across teams.
• Familiarity with agile delivery practices (discovery, refinement, decomposition, sprint planning).
• Familiarity with design handoff tools (Figma).
• Level of English – from Intermediate+ and above.

Nice-to-haves:

• Experience working in the role of Product Owner.
• Experience with system analysis: producing technical specifications, documenting APIs, data flows, and system interaction scenarios.
• Experience working with identity management systems and SSO solutions.
• Experience documenting payment integration flows.
• Familiarity with AI-assisted productivity tools (ChatGPT, Claude) for documentation, analysis, or requirements of workflows.

Reasons why this job would be interesting to you:

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

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