About the Role
A Travel Assistant supports individuals or teams with planning, booking, and coordinating travel arrangements. The role ensures that all travel plans are cost-effective, efficient, and in line with company policies, while providing a smooth travel experience.
Reporting Line: Travel Lead
Worksite: Remote/ Hybrid depending on location
Responsibilities
Organizing and coordinating business trips: booking flights, hotels, transfers, and related services.
Managing business travel for employees.
Managing both business and personal travel for directors, including luxury travel arrangements.
Organizing offsite events and team-building activities: from planning to on-site coordination when required.
Maintaining accurate records and reports on booked services (spreadsheets, presentations, and other documents).
Helping colleagues with travel-related matters: researching and providing information, clarifying travel policies, and offering solutions.
Collaborating with service providers: searching for suppliers, negotiating terms, managing contracts, and maintaining effective communication.
Qualifications
Previous experience in travel support (corporate side or travel agency) or as a personal assistant, 5-star hotel staff, concierge service specialist, event specialist.
Russian: native.
English: B2 or higher.
Ability to prepare structured text documents, organize data in spreadsheets and create presentations.
Personal travel experience, good geographical knowledge and understanding of travel processes.
Client-oriented approach.
Attention to details.
Ability to find solutions quickly and handle unexpected situations.
Work schedule (Malta time)
Weekdays: 09:00 18:00
12 evening shifts per week: 14:00 22:00
Occasional weekend shifts: 10:00 19:00 (paid additionally)
Personality / Mindset
Integrity & Loyalty
Team player with advanced communication and collaboration skills
A hands-on, can-do attitude - always looking for solutions and thinking out of the box
Overachiever mentality
The capability to work and succeed in the fast-paced and ever-changing environment
We Offer*
Competitive salary
Corporate benefits (choose your preferred options)
Truly inspiring culture, pleasant and informal work environment
Ongoing education & training programs
Opportunity to network and connect in the Corporate Events
Global career opportunities
*Benefits/perks can vary depending on the nature of your employment with the company and the country where you work.