Nitka Technologies develops software for customers in the US and Europe and brings together about 300 professionals from Eastern Europe, North and South America, Armenia, Georgia and Kazakhstan.

We are looking for an experienced Senior SRE Engineer / Platform Reliability Engineer to join a new reliability-focused project. The customer is a U.S. bank holding company that provides a range of financial services, including: retail banking, commercial banking, wealth management and trust services.

Responsibilities

• Work with service teams to define practical SLIs and SLOs.
• Support SLO-based alerting and error-budget tracking.
• Analyze incidents, recurring failures, and reliability risks.
• Reduce alert noise and improve alert quality.
• Build automation for repetitive and low-risk operational tasks.
• Help improve deployment safety and production readiness.
• Participate reliability improvement planning.
• Work with Azure, AKS, CI/CD, and infrastructure automation.
• Implement and improve monitoring, alerting, dashboards, and runbooks.

 Requirements:

• Strong production support or SRE experience.
• Hands-on experience with Prometheus, Grafana, CloudWatch, Splunk, Datadog, or similar tools.
• Experience with incident response, runbooks, and postmortems.
• Experience with Azure cloud infrastructure.
• Experience with Terraform or another Infrastructure as Code tool.
• Experience with CI/CD pipelines.
• Scripting experience with Python, Bash, or Go.
• Understanding of SLI/SLO concepts and reliability metrics.
• Hands-on experience with OpenTelemetry.
• Strong spoken and written English skills (Intermediate level and more).

Working conditions:

• Remote work
• Full-time (8 hours/day)
• Attractive USD compensation
• Paid vacation, holidays