Enrollment Advisor

University of Innovation and Technology Powered by Arizona State University Казахстан, Алматы, проспект Аль-Фараби, 21 2026-07-11 15:38:29

Описание

Position Summary

The Admissions & Student Recruitment Advisor is responsible for attracting, guiding, and converting prospective students into enrolledstudents through a consultative and service-driven approach. The role combines admissions advising, lead management, outreach, and relationship building to support institutional enrollment targets and deliver an excellent candidate experience.

Key Responsibilities

  • Advise prospective students and families on academic programs, admission requirements, application procedures, tuition, and enrollment options.
  • Manage prospective student leads through the CRM, ensuring accurate data entry, timely follow-up, and strong conversion discipline.
  • Conduct proactive outreach through phone, email, WhatsApp/Telegram, and in-person engagement to generate interest and support application completion.
  • Follow up with applicants to collect documents, resolve queries, and ensure timely completion of all admissions steps.
  • Represent the institution at recruitment events, school visits, fairs, open days, and meetings with education partners.
  • Build and maintain positive relationships with schools, counselors, sponsors, and relevant stakeholders in the education ecosystem.
  • Support onboarding and enrollment administration to ensure all records and compliance requirements are completed accurately and on time.
  • Monitor individual pipeline performance, conversion rates, and enrollment outcomes against agreed targets and KPIs.
  • Collaborate with marketing and academic teams to communicate program value propositions clearly and consistently.
  • Maintain a high standard of student service, professionalism, confidentiality, and brand representation at all times.

Qualifications & Experience

  • Bachelor’s degree in Business, Marketing, Education, Communications, or a related field is preferred.
  • Previous experience in admissions, student recruitment, sales, customer service, or another target-driven client-facing role.
  • Experience in higher education is preferred; experience in banking, insurance, hospitality, or other service industries is also valuable.
  • Working knowledge of CRM systems and standard productivity tools such as Outlook, Word, Excel, and PowerPoint.
  • Understanding of the Kazakhstan education market and local student recruitment dynamics is an advantage.
Core Competencies
1. Communication & Relationship Building

Clear, confident, and approachable communicator with the ability to build trust quickly

2. Sales Orientation & Resilience

Comfortable working to enrollment targets, maintaining persistence, and managing objections professionally.

3. Planning & Attention to Detail

Organized, methodical, and accurate in follow-up, documentation, and CRM record management.

Language Requirements

  • Fluency in English is required.

Preferred Profile

  • Student-focused, commercially aware, and service oriented.
  • Professional, presentable, and confident in face-to-face interactions.
  • Able to work independently while contributing positively to a wider admissions and recruitment team.

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Карточка вакансии:

  • Должность Enrollment Advisor
  • Размещено: 2026-07-11 15:38:29
  • Город Казахстан, Алматы, проспект Аль-Фараби, 21
  • Зарплата:
  • Компания: University of Innovation and Technology Powered by Arizona State University