Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Your day-to-day:

• Lead the development and execution of consumer acquisition initiatives to attract new adult consumers and strengthen consumer engagement.

• Manage and optimize consumer-focused programs across multiple channels and touchpoints, ensuring a seamless consumer journey.

• Design and implement activation campaigns, trial programs, loyalty mechanics, and other engagement initiatives to support business objectives.

• Collaborate with cross-functional teams and external partners to deliver impactful consumer experiences and drive business results.

• Analyze program performance, identify insights, and recommend improvements to enhance effectiveness and efficiency.

• Lead, coach, and develop a team, ensuring clear priorities, effective resource allocation, and high performance.

Who we're looking for:

• 5+ years of experience in Consumer Experience, Marketing, Commercial, Customer Engagement, B2C, or related fields.

• Proven experience in people management and team leadership.

• Strong project management and stakeholder management skills.

• Experience developing and implementing consumer engagement, acquisition, or customer experience initiatives.

• Ability to work effectively in a dynamic environment and manage multiple priorities simultaneously.

• Strong analytical, problem-solving, and decision-making capabilities.

• Proficiency in MS Office applications.

• Experience within FMCG, Retail, Telecom, Financial Services, or other consumer-centric industries will be considered an advantage.

• Proficiency in English is preferred.

What we offer:

• An opportunity to pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress;
• An opportunity to build an international career and for cross-functional moves;
• Extended social package: life insurance, insurance from critical illnesses, additional payment for preschool development of children, participation in the Employee Assistance Program (financial, psychological and legal consultations) for employees and family members, and much more;

Philip Morris Kazakhstan is the holder of Top Employer Kazakhstan & Global award for 10 consecutive years as well as the only Equal Pay certificate holder in Kazakhstan, which proves our commitment to highest working standards.

Relocation support is not available for this job.