• Direct and coordinate company sales and marketing functions.
• Develop and coordinate sales selling cycle and methodology.
• Direct and oversee the company marketing function to identify and develop new customers for products and services.
• Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development.
• Analyze and evaluate the effectiveness of sales, methods, costs, and results.
• Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets.
• Plan and coordinate public affairs, and communications efforts, to include public relations and community outreach.
• Directly manage major and critical developing client accounts, and coordinate the management of all other accounts.
• Participate in the development of new project proposals.
• Supervise the planning and development of company marketing and communications materials.
• Represent the company at various community and/or business meetings to promote the company.
• Supervise the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs.
• Promote positive relations with partners, vendors, and distributors.
• Recommend and administer policies and procedures to enhance operations.
• Work with department managers and corporate staff to develop five year and ten year business plans for the company.
• Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.
• Serve on planning and policy-making committees.
• Secondary Job Functions
• Recruit, train, supervise, and evaluate department staff.
• Support all hotel wide training, guest relations, branding, and cultural initiatives.
• Maintain awareness of all departments’ operational challenges and assist when appropriate.

Duties

• To report for duty punctually wearing the correct uniform and name tag.
• To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
• To ensure that all employees report for duty punctually, wearing the correct uniform and name tag at all times. To ensure that they maintain a high standard of personal appearance and hygiene and adhere to the hotel and department’s grooming standards.
• To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.
• To maintain good working relationships with your colleagues and all other departments, and encourage your employees to do the same.
• To provide friendly, courteous and professional service at all times, and ensure that your employees do the same.
• To assist in the training of employees making sure that they have the skills necessary to perform their duties in the most productive way.
• To supervise employees within the department, making sure that the correct standards and methods of service are maintained as stated in the Departmental Operations Manual.
• To ensure that the Department's operational budget is strictly adhered to, that all costs are controlled and expenditures are properly approved.
• To read the hotel's Internal Labour Rules and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation and be conversant and act in accordance with any legal issues relating to your department.
• To respond to any changes in the department as dictated by the needs of the industry, company or hotel.
• To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.
• To attend training sessions and meetings as and when required.
• To conduct and/or contribute to regular Departmental Communication Meetings.
• To ensure rosters are posted and timesheets submitted on time.
• To ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedures.