Andersen is hiring a UX Researcher to support global digital transformation initiatives, working on user-centered research and insights as part of an international team delivering innovative software solutions.

Andersen is a pre-IPO software development company providing a full cycle of services. For over 19 years, we have been helping enterprises and middle-sized firms worldwide transform their businesses by creating effective digital solutions using innovative technologies.

Our company operates across a global network of 16 development centers and offices, strategically located in North America, Western and Central Europe, the Middle East, and the Asia-Pacific region. With a strong team of over 3,500 highly skilled professionals, we combine deep domain expertise and advanced technical capabilities to consistently deliver exceptional results for our clients.

Responsibilities:

• Planning and conducting qualitative and quantitative user research (interviews, surveys, usability testing, field studies).
• Defining research goals, hypotheses, and methodologies aligned with product and business objectives.
• Analyzing research findings and synthesizing insights into clear, actionable recommendations.
• Creating research artifacts such as personas, journey maps, user flows, and usability reports.
• Maintaining a research repository and documenting methodologies, findings, and insights.
• Continuously improving research processes, tools, and best practices.

Must-haves:

• Experience as a UX Researcher or in a similar role for 3+ years.
• Strong knowledge of user research methodologies, both qualitative and quantitative.
• Experience with conversion-focused research (funnels, drop-offs, CRO insights).
• Hands-on experience conducting usability testing and user interviews.
• Ability to translate research findings into clear, practical recommendations.
• Experience working with cross-functional teams in product-driven environments.
• Familiarity with research and analytics tools (e.g., UserTesting, Hotjar, Google Analytics, Maze).
• Understanding of UX and interaction design principles.
• Strong communication and presentation skills.
• Analytical mindset and attention to detail.
• Ability to manage multiple research initiatives in parallel.
• Level of English – from Upper-Intermediate.

Reasons why this job would be interesting to you:

• Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
• The opportunity to change the project and/or develop expertise in an interesting business domain.
• Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
• Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
• The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
• Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
• Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
• Certification compensation (AWS, PMP, etc).
• Referral program.
• English courses.
• Private health insurance and compensation for sports activities.

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Join us!