Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will execute transportation operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will work collaboratively with internal and external (third-party logistics vendors) business partners to ensure effective management, timely solutions and execution. You will be responsible for activities such as transport planning (load planning, route planning), track and trace, proof of delivery management, claims management, invoice management, compliance execution (HSE, quality, risk management), tenders support, and third-party performance management.

How you will contribute

You will:

• Lead transportation related operational activities such as transport planning (load and route planning), track and trace, proof of delivery management, claims, freight billing and pay, pallet management, tender support, third-party performance management, etc.
• Provide leadership and direction to the Customs Clearance and Certification team, driving a culture of continuous improvement in both internal operational processes and external stakeholder interactions
• Monitor, verify, update, analyze and report on our company’s transportation KPIs and introduce corrective actions to continuously improve our transportation operations
• Coordinate logistics service providers (LSPs) to ensure punctual, timely and in-full deliveries, in accordance to our standard operating procedures
• Participate and provide input into regular service provider performance reviews
• Communicate with internal stakeholders on shortages, delays, quality issues, and other losses while permanently analyzing the root causes of recurring problems
• Participate in project-related and ad hoc tasks in particular in connection with (CI) projects and tenders and capacity management
• Collaborate effectively with cross-functional teams within the Customer Service & Logistics (CS&L) organization to ensure seamless execution of end-to-end processes and maximize the Logistics Department's contribution to overall supply chain efficiency

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in transportation and/or logistics and/or supply chain continuous improvement functions
• Sound analytical and presentation skills to detail and substantiate process deviations and identified opportunities
• A high degree of conceptual thinking to grasp the larger logistics picture and find solutions out of the box
• Being able to communicate effectively and considerately toward internal and external customers and suppliers
• Comprehensive understanding of business principles in combination with a high degree of initiative
• Knowledge of third-party logistics or logistics service provider operations
• Understanding of the cost and loss drivers connected to transportation, customs, certification, local third party warehouses and overall logistics processes

More about this role

What you need to know about this position:

The Logistics Supervisor will lead a team of coordinators and specialists responsible for transportation, import/export customs, and certification processes. This team manages logistical operations primarily for the following countries: Kazakhstan, Uzbekistan, Tajikistan, Kyrgyzstan, Turkmenistan, Mongolia, and Belarus. Project involvement related to Georgia, Armenia, and Azerbaijan may also be required.

Reporting to the Logistics Manager for the Eurasia region, the Logistics Supervisor will collaborate closely within the broader Customer Service & Logistics (CS&L) function, encompassing Demand Planning & Fulfillment, Order to Cash, and co-packing activities. Furthermore, close cooperation with various operational and commercial departments is expected to ensure seamless supply chain execution and alignment with business objectives.

What extra ingredients you will bring:

• A knack for navigating complex regulatory landscapes: You're not intimidated by the intricacies of customs regulations and certification processes; you see them as puzzles to solve.
• Resourcefulness in the face of logistical challenges: When unexpected roadblocks appear (and they will), you're a creative problem-solver who finds innovative solutions.
• Cultural sensitivity and communication skills: You understand the importance of building strong relationships with local partners and stakeholders in diverse cultural contexts.

• Working knowledge of Incoterms and international trade agreements: You understand the nuances of international commerce and can apply them to optimize our supply chain.
• Familiarity with the specific customs regulations and certification requirements of Central Asian countries. You bring targeted knowledge to the table, minimizing the learning curve.

• A proactive approach to process improvement: You're always looking for ways to optimize our logistics operations and reduce costs.
• The ability to train and mentor team members: You're passionate about developing talent and building a high-performing team.
• A strong sense of ownership and accountability: You take pride in your work and are committed to delivering results.

• Exceptional organizational skills combined with a strategic mindset: You can manage the day-to-day details while keeping the bigger picture in focus.
• Excellent communication and negotiation skills, with the ability to build consensus among diverse stakeholders: You can effectively advocate for our interests and resolve conflicts.

Education / Certifications:

Bachelor's degree in business administration or logistics management, operations management or in a related field.

Job specific requirements:

• Minimum 3 years of experience in managing transportation and customs operations within an international environment
• In-depth knowledge of customs regulations and import/export compliance requirements, including tariff classifications and documentation
• Proven experience in negotiating rates and contracts with carriers and customs brokers to optimize transportation costs
• Thorough understanding of Incoterms (International Commercial Terms) and their application in international transactions
• Experience conducting internal audits to ensure compliance with transportation and customs regulations
• Strong analytical and problem-solving skills to resolve transportation and customs-related issues effectively