Automated Communication Solutions Ltd. is a fast-growing IT company that enhances customer communications through AI technologies. We're actively expanding and strengthening our team. We’re currently looking for a talented Project Manager to join us and gain unique experience working in a dynamic IT environment.
Responsibilities:
Work on problem-solving to maintain and increase customer loyalty
Internal communication with departments to address client requests
Maintain internal documentation and reports based on client work
Assign tasks to account managers and assistants and control their execution
Onboard interns for account manager positions
Communicate with clients: daily online meetings and chat communication
Build and maintain client loyalty
Manage mid-size and large client accounts
Conduct project analytics
Requirements:
Experience in managing people/project teams and conducting client meetings
Language proficiency: Russian – C2, English – C1
Strong numerical and analytical skills
Ability to manage multiple clients
Analytical mindset combined with strong soft skills
High literacy level
Ability to prioritize and delegate effectively
Excellent communication and negotiation skills
Problem-solving abilities and building long-term relationships
Responsibility, punctuality, and teamwork skills
Leadership qualities
Proficient in using computers, office equipment, and quick to learn new task management systems and messengers
What we offer:
The opportunity to work in a fast-growing IT company
Career development to Team Lead level with the ability to manage complex projects and participate in strategic planning
Official employment
Comfortable office in the upper part of Almaty near the Terrenkur trail, with flexible working hours (9:00–18:00 / 10:00–19:00)