JOB RESPONSIBILITIES: Administrative / Personal Assistant

LOCATION: IsDB Regional Hub, Almaty, Kazakhstan

DURATION: One Year (renewable, subject to performance)

DEADLINE: 26 October 2025

Job Description:

The Administrative Assistant provides a critical level of administrative, logistical and time management support to all aspects of the work of the Head of Regional Hub. The successful candidate should have excellent interpersonal skills and good judgment in dealing with high level external and internal contacts.

Key Accountabilities:

General Office Procedures

• Contribute to the development and implementation of general office procedures and guidelines in order to ensure timely delivery and quality of outputs in accordance with relevant Bank Group policies.
• Independently and effectively manage the Head of Regional Hub’s front office, establish and implement general office procedures and guidelines to ensure smooth workflow within the office.

Operational Planning

• Provide technical and analytical assistance to the Hub Manager in the annual planning of work and coordinated activities.
• Coordinate periodic meetings of the Hub including preparation and issuance of Agenda and Minutes of Administrative Meetings.
• Prepare response to all issues and proposals referred to the Hub for consideration.
• Assist the Hub Manager in drafting proposals that will be submitted to the higher authority for approval.
• Acting as the entry/focal point for the Regional Hub with regards to correspondences and assignment of tasks to the relevant staff/unites

Schedule Management and Coordination

• Independently prepare, coordinate, and monitor the quality of correspondence on behalf of the Head of Regional Hub ensuring that relevant background materials are available for meetings, deadlines are met, and documents are of high quality and in adherence to administrative and operations guidelines.
• Screen, track, prioritize, and appropriately channel all inquiries, requests, and telephone calls to ensure timely attention to priority issues.
• Maintain the Head of Regional Hub’s calendar, schedule and travel arrangements. Make sure the Head of Regional Hub is fully prepared for each meeting/presentation/event.
• Coordinate all necessary travel arrangements for the Head of the Regional Hub.

Communications and Digital Content

• Responsible for the communications content for the Regional Hub including writing press releases, blog content and social media posts. In addition to maintaining website page and digital media archives.

Job Requirements:

Education:

• Bachelor’s degree in Business Administration, mass communication or related field is required.

Minimum number of years and nature of experience:

• 5 years (preferably in international organization/company) including a minimum of 2 years of personal assistant/head of office experience.

Languages:

• English (mandatory)
• Russian (mandatory)

Others:

• Advanced MS Office-Word, Excel & PowerPoint Skills
• SAP ERP knowledge as a user.
• Excellent drafting and report writing skills.
• Excellent organising skills.
• Excellent time management skills.
• Multi-tasking skills
• Diplomacy and Tact.
• High level of confidentiality.
• Able to work under pressure.
• High level of dedication, willing to work long hours.
• Records and Documents Management
• Vendor Management