To maximize hotel revenue and guest satisfaction by negotiating business and coordinating the execution of group business with other department in accordance with the sales business plan. The job incumbent should be active, proactive and achieve results.
All work is carried out in line with the hotel’s guidelines and sales business plan, and Radisson corporate guidelines and service concepts.
TASKS, DUTIES AND RESPONSIBILITIES
MAXIMISES HOTEL REVENUE
Ensures own function operates within cost restraints
Meets budgeted sales and profit margins by soliciting, selling, and confirming business as required
Develops data and recommends programs to meet clients’ needs
Prepares proposals with the Director of Sales that are geared to maximize profit while satisfying guest needs
Conducts on-site client inspections and entertainment weekly
Coordinates activities related to booked business with other departments
Communicates guests’ requests to all departments in an effective and timely manner
Increases sales volume and profitability by assisting in developing and executing projects for assigned market areas as stated in the hotel marketing plan
Develops plans, special sales activities, and promotions
Attends conferences, exhibitions and /or trade shows in key market cities to develop new business and to contact established clients in these cities
Ensures all reservations are tracked correctly for statistical purposes
Follows up on commissions and other fees paid to travel credit issues
Liaises with the Accounts Payable Department regarding credit issues
Sales activities reporting on weekly basis
Общие условия: