Andersen is hiring a Business Analyst to support enhancements of a digital mortgage platform, defining requirements and improving integrations, automation, and cloud-based banking services.

The customer is a UK-based financial services provider specializing in digital banking solutions. Operating on a fully cloud-based platform, the company offers a range of innovative products, including savings accounts, loans, and mortgages, designed to cater to specific customer needs. With a strong focus on simplicity, agility, and customer-centric design, they aim to modernize the banking experience. The company is regulated by the UK’s financial authorities and has earned recognition for its innovative approach in the financial services sector.

The project is focused on maintaining and enhancing the mortgage platform, with efforts directed towards improving system resilience. The team is responsible for updating credit agency integrations, introducing automated payment services, and migrating existing systems to a new AWS environment.

Responsibilities:

• Providing project-level analysis and producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan).
• Working closely with business units to gain an in-depth understanding of business strategy, processes, services, roadmap, and the operational context.
• Running workshops, one-on-one interviews, and working group sessions to elicit detailed requirements from key stakeholders (e.g., Legal, Compliance, Finance, etc.).
• Designing and gaining support for new business operating models and processes.
• Analyzing and identifying opportunities to improve processes.
• Creating detailed process flows, acceptance criteria, and data specifications to support User Stories.
• Reviewing draft requirements with product owners, functional SMEs, and/or relevant build partners.
• Preparing documentation for sign-off and hosting design review sessions or working group meetings with stakeholders and multiple SMEs.
• Resolving design-related queries during implementation and/or building.
• Working closely with stakeholders to develop training materials and provide support to internal teams to ensure smooth adoption of new processes, features, or changes.
• Contributing to agile ceremonies such as sprint planning, retrospectives, and daily stand-ups to ensure alignment with the development team’s activities (where required).

Must-haves:

• Experience as a Business Analyst for 3+ years.
• Industry related qualifications or certification (fintech/banking).
• Demonstrable track record in financial services business analysis and requirements gathering.
• The ability to translate business concepts into technical requirements (and vice versa when explaining concepts to stakeholders).
• Experience working with a variety of stakeholders and varying levels within organizations.
• Experience using Business Analysis and change tools such as Jira, Confluence, GSuite, LucidChart or similar.
• Excellent verbal reasoning and written communication skills.
• Critical thinking and problem-solving skills.
• High level of attention to detail.
• Level of English – from Upper-Intermediate and above.

Nice-to-haves:

• Experienced in Agile delivery methods and practices, especially User Stories and Acceptance Criteria.

Reasons why this job would be interesting to you:

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

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Join us!