Key things to know before you apply

If you have been in your current job for less than 12 months or if you are on a Performance Improvement Programme, you must get the approval of your current manager before applying for the job.

PMI temporary and permanent employees who are employed and paid directly by PMI are eligible to apply for jobs posted on the Internal Careers Portal. If you are not a PMI employee, you are not eligible to search and apply for internal jobs. You are welcome to search and apply for external jobs at pmi.com/careers.

Your day-to-day:

• Plan, organize and control all Manufacturing Quality activities for both Conventional and RRP products.
• Supervise and develop the manufacturing quality team in order to continuously support Production while providing Quality on the floor support to ensure an optimal and cost-effective quality assurance and contribute to the achievement of quality and volumes objectives, up to the release of finished goods. Ensure that all activities are performed in Compliance with the Quality System and regulations.
• Consistently apply OPEN+ standards, supporting the elimination of quality losses.
• Ensure compliance to all PMI and legal standards, policies and guidelines related to Environment, Health, Safety, Sustainability to prevent personnel, asset or societal loss.
• Act and promote an interdependent and transparent safety culture fostering the utilization of preventive/predictive approach in line with Open+/IOS.
• PRODUCTION SUPPORT: Guarantee the required on floor Quality Support for RRP and Conventional products in order to meet and sustain the PMI quality standards, assure self-inspection process through effective and efficient sampling plan, statistical process control (SPC), and/or digital quality control (Zoom QC).Ensure that quality practices/requirements are shared and deployed on the floor by transferring knowledge and training to stakeholders (Q Champions) on new processes, requirements, methods or guidelines.
• NON-CONFORMITIES MANAGEMENT: Provide full support in case of non-conformities, both for product and process. Provide guidance and coordinate Quality team members when needed during investigations, risk assessment and root causes analysis, leveraging on OPEN+ problem solving tools.
• Ensure that non-conformities are investigated in a timely manner and products/materials blocked when required. Ensure that product non-conformity and related NC-CAPA processes are managed in order to ensure that quality improvement opportunities are identified, prioritized and action plans implemented.
• Approve/reject all non-conformities and action plan raised to her/his level.
• QMS SUPPORT: Participate in the creation and review of procedures, work instructions and other Quality Documents that are required. Provide the related support and training in accordance with the training management system.
• Provide first level support to Manufacturing related to material issues (Troubleshooting) until mitigation and communicate/escalate to related parties accordingly.
• Provide timely feedback and recommendations for corrective actions to ensure performance objectives achievement, support continuous improvement and best practices implementation.
• Propose, define, and implement quality improvement programs to ensure products and processes meet Quality requirements along manufacturing lines leveraging on OPEN+ tools, in order to achieve a leading position on quality and to propose cost savings.
• Perform regular control on the QA LOGD cost regarding semis, FG and DIMs by timely screening blocked stock, taking prompt decision and booking the cost accordingly.
• Manage and develop a motivated and skilled team to ensure performance levels, professional development and achievement of objectives, in respect of PMI leadership model.
• Create an environment in which each member of the team is motivated to express own talent and potential.
• Develop and drive the execution of a Qualification matrix and training path for each role.
• Act as Pillar Member of the assigned pillar
• Contribute to the full year pillar plan definition and implementation aligned with OPEN+ Phase journey.
• Participate and contribute to pillar reviews definition and implementation as per defined frequency.
• Responsible for implementation of Standard work process defined in Pillars.
• Ensure self and team capabilities based on step-up cards.

Who we're looking for:

• College/University/Honors/master's degree in Biological Sciences, Physical Sciences, Chemistry, Engineering or relevant skills through demonstrated experience.
• Have at least 3 years of experience in quality or manufacturing environment in tobacco, food, pharmaceutical or similar industry.
• Have excellent written and verbal communication skills in English is preferrable.
• Well-developed IT skills (Excel, Word, PowerPoint, Outlook, SAP, PLM), Project Management and Internal Consulting skills.
• Knowledge on Quality tools, I&IM and Quality Pillar DMSs & SWPs, root cause analysis, analytical skills, statistical tool knowledge.
• Have strong leadership, communication & interpersonal skills.

*Relocation support is not available for this job