About Investbanq
Investbanq is an AI-powered wealth operating system for family offices, asset managers and banks. We empower traditional financial institutions to rapidly transform into AI-driven WealthTech players, enabling them to capitalize on the growing wealth transfer to affluent millennials and other digital natives across emerging Asia and MENA. We are scaling quickly across Asia and MENA and are assembling a high-calibre team to power our next phase of growth.

Why this role matters
As a Business Analyst, you will be the bridge between stakeholders and product/engineering teams. Your role is crucial in gathering, analyzing, and prioritizing business requirements, ensuring that solutions align with customer needs and strategic goals. You’ll directly influence how our financial products deliver value, usability, and scalability.

Responsibilities

• Gather & analyze requirements

• Collect, formalize, and prioritize business requirements from clients, product owners, and internal stakeholders

• Conduct workshops, interviews, and user research to uncover needs and pain points

• Translate high-level ideas into clear business use cases and user stories

Document & design solutions

• Prepare detailed business requirement documents (BRD), user stories, acceptance criteria

• Develop As-Is and To-Be business process maps (BPMN/UML)

• Identify gaps, dependencies, and risks across business processes

Collaborate & communicate

• Act as liaison between stakeholders, product managers, systems analysts, and developers

• Facilitate workshops and ensure alignment on business priorities

• Support backlog refinement and sprint planning

Support development & testing

• Provide clarifications to development teams throughout implementation

• Participate in UAT and validation to ensure business requirements are met

• Help define KPIs and success criteria for new features and enhancements

Continuous improvement

• Analyze product usage data and stakeholder feedback to suggest optimizations

• Identify process inefficiencies and propose enhancements

• Contribute to evolving BA best practices and documentation standards

Requirements

Must-have

• 3+ years of experience as a Business Analyst in IT or fintech projects

• Strong knowledge of SDLC and Agile methodologies (Scrum, Kanban)

• Proven track record in documenting business requirements and preparing user stories/use cases

• Proficiency in business process modeling (BPMN/UML)

• Excellent communication and interpersonal skills to interact with both business and technical teams

• Strong analytical and problem-solving skills with attention to detail

• Clear written & spoken English; ability to thrive in distributed teams

• Familiarity with tools such as Jira, Confluence, Miro/Figma

Nice-to-have

• Experience in financial services or wealth/asset management solutions

• Knowledge of SQL or ability to work with data for business analysis

• Exposure to API-driven products and system integrations

• Experience with data visualization or reporting tools (e.g., Power BI, Tableau)

Working conditions

• Hybrid work environment: 3 days in the office, 2 days remote

• Modern office location in Almaty

• Official employment in compliance with AIFC Employment Regulations

• Opportunities for professional growth and career progression

• Multilingual working environment

• Exposure to cutting-edge AI-driven WealthTech solutions

• A collaborative and inclusive corporate culture that values innovation and initiative

• Periodic remote (e.g., during winter) from year 2

• ESOP participation from year 2