Senior Project Manager - CEA Region

*The role can be based in Tashkent or Almaty

TheSR Project Manager, CEA, serves as a key customer relationship manager throughout the execution of all projects within their designated region.

This role is responsible for the successfulexecution, delivery, and support during installation, and commissioning of all product orders, ensuring contract fulfillment and customer satisfaction. Additionally, Project Execution collaborates with the Service Business Line (SBL) to ensure a smooth transition of customer relationships. 

Key Responsibilities

Operational Excellence & Stakeholder Management

Build, engage andmaintainclose customer relationshipasa risk mitigationstrategyand future collaborations.

Collaborate with Capital Sales, Service Business Line (SBL), and Product Execution to ensure seamless project delivery and customer handover.

Ensure transparent and effective communication with internal and external stakeholders.

Scope Management:

Prepare detailed and full-scale project plan in alignment with associated Product Execution managers, including allocated resources, project objectives and time-table, which ensures completion of the project in line with customer expectations and agreed objectives

Ensure project schedules clearly identify the critical path and enable project team to identify important tasks and milestones.

Act as Project Manager for integration scope when applicable.

Involvement in the project at early stages and final proposal reviews

Risk, Contract, Change and Claim Management

Supports Product Execution Managers in identifying project opportunities, enforcing a rigorous change management process during each phase of the Project and proactively pursue change orders and claims for all customer driven change.

Manage project performance and identify threats early and have mitigation plans in place for managing risks.

Commercially manage the contract to minimize all liabilities

Coordinate with each Product Execution Manager to ensure all aspects of the Project are compatible and fulfil contractual requirements, including clients RFI’s, TQ’s, NCR’s

Responsible for maintaining a record of claims and changes and address those during the project execution.

Responsible to ensure that claims and change management strategies are in place for relevant cases.

Financial & Performance Management

Monitor and manage costs, revenue, contribution margin and cash flow throughout the project.

Consolidate project reporting of costs, schedule, forecasting, invoicing / payments

Ensure profitability is maintained or improved from the as-sold status.

Communication & Reporting:

Act as the primary customer contact for Scope 2+ projects.

Ensure clear and timely communication with internal and external stakeholders.

Consolidate information from Product Execution for streamlined client communication.

Ensure accurate project reporting, including customer and internal risk reports.

Document lessons learned, implement corrective actions, and analyze project improvements.

Qualification & Skills:

Bachelor’s degree in engineering, economics, or a related field.

7-10 years of experience in the mining industry, with at least 10 years in capital investment projects as a PM or PD.

Expertise in managing complex, multi-product project deliveries and deep commercial understanding of the projects business and its commercial drivers

Strong leadership, communication, negotiation, and customer relationship skills.

Advanced project management knowledge, including budgeting, forecasting, and cost tracking.

Experience in contract negotiation, management, and interpreting specifications/drawings.

Experience in leading international and intercultural teams in a highly complex business environment. 

Demonstrated computing skills and knowledge of Oracle, and Microsoft suite of systems

PMP certification preferred.