Partner Support Manager

Kaspi.kz Казахстан, Алматы 2025-09-03 16:57:06
Откликнуться на almaty.hh.kz

Описание

Обязанности:

  • Осуществлять работу по получению, распределению и анализу обращений Партнёров;
  • Напрямую взаимодействовать с Партнёром (телефонный контакт, при необходимости);
  • Осуществлять служебную проверку по вопросам обращений Партнёров;
  • Взаимодействовать со структурными подразделениями банка для проведения расследования по вопросам обращений Партнёра;
  • Участвовать в принятии решения по обращениям Партнёра;
  • Предоставлять ответы/решения Партнёрам по вопросам их обращений.

Требования:

  • Грамотная устная и письменная речь;
  • Аналитическое мышление;
  • Навыки презентации;
  • Навыки коммуникации;
  • Знание MS Office.

Условия:

  • Карьерный и профессиональный рост;
  • Оклад + ежемесячная мотивация;
  • Обучение;
  • Комфортные условия труда в Головном Офисе;
  • Сменный график работы 5/2 (плавающий).
Откликнуться на almaty.hh.kz

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Карточка вакансии:

  • Должность Partner Support Manager
  • Размещено: 2025-09-03 16:57:06
  • Город Казахстан, Алматы
  • Зарплата:
  • Компания: Kaspi.kz