We’re Hiring: CRM Manager (Middle/Senior)

Location: Remote
Format: Full-time

About Us

We are a fast-growing digital product company with a million-strong user base worldwide . Our mission is to build long-term relationships with our users through relevant, personalized, and timely communication. We believe that CRM is more than just email and push — it’s about creating an exceptional user experience, increasing LTV, and maximizing retention .

About the Role: CRM Manager

We’re looking for an expert who will take full ownership of our current system: create, maintain, and enhance push and email campaigns, dive deep into the product, and take our CRM to the next level ✨. In this role, you will work with push and email communications, analyze data, and focus on boosting user engagement and conversions.

✍ Key Responsibilities

• Plan, launch, and optimize push & email campaigns

• Maintain and modify current campaigns and flows

• Write engaging copy for campaigns (with optional support from a copywriter)

• Develop new flows, segments, and one-off campaigns based on user behavior

• Conduct A/B tests and validate hypotheses

• Analyze campaign performance (open rate, CTR, conversion, retention), identify growth opportunities, and iterate

• Work with internal tools + SendGrid (API & Marketing) + Stripo for template design

What We’re Looking For

• 2+ years of experience in CRM, preferably in digital products

• Knowledge of basic HTML markup

• Strong analytical skills with campaign metrics (OR, CTR, CVR, retention)

• Understanding of segmentation principles, trigger flows, and user scenarios

• Ability to write short, clear, and engaging copy in Russian and English (C1+)

• Experience with HubSpot or similar CRM systems is a plus
  

Why Join Us

• Fully remote work in a stable company

• Team that values initiative, transparency, and a systematic approach

• Product with millions of active users and rich data to work with

• Real influence on processes, not just execution