The Offer

• Flexible working options
• Leadership Role
• Opportunity within a company with a solid track record of performance

The Job

What You'll Be Doing

This role focuses on lead qualification, not cold calling, though you may occasionally contact recycled or older leads. You'll reach out to homeowners who have expressed interest in the platform via its app, website, or marketing channels.

• Follow up on leads to gather and verify key property details
• Ask qualifying questions (property type, number of properties, rental license, pricing, availability)
• Confirm contact information and schedule call-backs for the Sales Managers
• Record all interactions and insights accurately in the CRM (Pipedrive)
• Ensure all leads are fully pre-qualified before handoff
• Work with a structured script and criteria to maintain consistency and quality
• Tools & Systems You'll Use

The Profile

Tools & Systems You'll Use

• Aircall Cloud-based call system for outreach and KPI tracking
• Pipedrive CRM for pipeline management and follow-ups
• Internal dashboards for workflow and performance tracking

What Were Looking For

• Experience in sales support, lead qualification, real estate, or hospitality is a plus
• Fluent in Spanish and English
• Strong verbal communication and listening skills
• Comfortable using structured scripts and digital tools
• Tech-savvy, organized, self-motivated, and goal-oriented
• Available during standard EU business hours
• Able to work independently after completing training

Project Shift Hours

• Monday to Thursday
• 4:00 PM to 7:00 PM CET
• 12 hours per week (afternoon shifts only)

Note: Training will be required before onboarding. It will include 4-5 hours of unpaid sessions, spread across multiple dates.

• Tentative Training Date: August 5, 2025

Technical Requirements

• Wired USB headset (noise-canceling preferred)
• Wired broadband internet (minimum 10 Mbps download / 2 Mbps upload)
• Laptop or desktop computer with:
• Processor: 1.8GHz or higher (64-bit preferred)
• RAM: 8 GB or more
• Minimum 10 GB available storage
• Screen resolution: 1920x1080
• Operating system: Windows 11+ or macOS 13+

What We Offer

• 100% remote work
• Freelance contract with long-term potential
• Stable, project-based workload
• Career development opportunities within a global team
• Performance bonuses and paid time incentives through our gamification program
• Competitive rate: 9/hour
• Apply today and join TalentWorldGroup in making vacation rental hosting easier, smarter, and more successful for property owners across Europe.

The Employer

Our client is a Centralized and Standardized Native Customer Support Services Worldwide Sole provider of all Major Languages and Dialects in the World International Marketplace of Premium Contact Center Projects for Remote Talents.