Centralized and Standardized Native Customer Support Services Worldwide Sole provider of all Major Languages and Dialects in the World International Marketplace of Premium Contact Center Projects for Remote Talents. Dear Visitor, welcome to our page! TalentWorldGroup is a Revolutionary Multilingual Cloud Contact Center and the International Marketplace of Premium Customer Support Projects for Remote Talents. TWG is on the mission to reinvent professional Home-Based Working, build the Workplace of the Future, and make Outsourcing Uniquely Simple and Flexible for our Clients like never before. We disrupt the Contact Center industry and aim to become the New Global Standard for International Customer Service Outsourcing and Remote Working worldwide. We understand Cultural Diversity and as a sole provider support All Major Languages and Dialects in the World. Our Core Values based Legendary Customer Service and Revolutionary Operations Model are developed around our Clients’ real needs in the digital age, enabling them to focus on their Global Business Development and take Any Language Support for granted with Consistent Quality Delivery and Target Reporting Worldwide. TWG is a people’s company and we put people first. Our Unique Corporate Culture and Employee Experience Journey allow us to attract and retain the Best International Talents and Deliver on Premium Quality in any parts of the World. In the Age of Technology, our World is becoming Smaller and Connected thought Widely Available High Performing Computing Devices and Telecom Networks. Professional Home-Based Working is no longer the Question of the Technical Ability, however the Corporate Culture, Engagement and Communication. For more Information, Please visit our Unique Website or Contact us with Confidence, Let’s Do Something Amazing together!

The Role

Vacation Rental Pre-Sales Representative (Remote EU Market)

Location: Remote

Job Type: Freelance Contract

Languages Required: Fluent in English and Spanish

About the Opportunity

Are you passionate about travel, hospitality, and supporting homeowners in the vacation rental market?

TalentWorldGroup is hiring Pre-Sales Representatives to support a fast-growing European travel-tech platform that is transforming how vacation rentals are managed and booked. As a key part of the pre-sales team, you'll help vacation rental homeowners get started with a powerful and innovative solution that streamlines their business and increases their bookings.

About TalentWorldGroup

TalentWorldGroup is a revolutionary multilingual contact center. We are on a mission to reinvent home-based work and build the workplace of the future. As a people-focused company, we specialize in delivering premium remote solutions to global clients.

What You'll Be Doing

This role focuses on lead qualification, not cold calling, though you may occasionally contact recycled or older leads. You'll reach out to homeowners who have expressed interest in the platform via its app, website, or marketing channels.

• Follow up on leads to gather and verify key property details
• Ask qualifying questions (property type, number of properties, rental license, pricing, availability)
• Confirm contact information and schedule call-backs for the Sales Managers
• Record all interactions and insights accurately in the CRM (Pipedrive)
• Ensure all leads are fully pre-qualified before handoff
• Work with a structured script and criteria to maintain consistency and quality
• Tools & Systems You'll Use

Ideal Profile

Tools & Systems You'll Use

• Aircall Cloud-based call system for outreach and KPI tracking
• Pipedrive CRM for pipeline management and follow-ups
• Internal dashboards for workflow and performance tracking

What Were Looking For

• Experience in sales support, lead qualification, real estate, or hospitality is a plus
• Fluent in Spanish and English
• Strong verbal communication and listening skills
• Comfortable using structured scripts and digital tools
• Tech-savvy, organized, self-motivated, and goal-oriented
• Available during standard EU business hours
• Able to work independently after completing training

Project Shift Hours

• Monday to Thursday
• 4:00 PM to 7:00 PM CET
• 12 hours per week (afternoon shifts only)

Note: Training will be required before onboarding. It will include 4-5 hours of unpaid sessions, spread across multiple dates.

• Tentative Training Date: August 5, 2025

Technical Requirements

• Wired USB headset (noise-canceling preferred)
• Wired broadband internet (minimum 10 Mbps download / 2 Mbps upload)
• Laptop or desktop computer with:
• Processor: 1.8GHz or higher (64-bit preferred)
• RAM: 8 GB or more
• Minimum 10 GB available storage
• Screen resolution: 1920x1080
• Operating system: Windows 11+ or macOS 13+

What We Offer

• 100% remote work
• Freelance contract with long-term potential
• Stable, project-based workload
• Career development opportunities within a global team
• Performance bonuses and paid time incentives through our gamification program
• Competitive rate: 9/hour
• Apply today and join TalentWorldGroup in making vacation rental hosting easier, smarter, and more successful for property owners across Europe.

What's on Offer?

• Flexible working options
• Leadership Role
• Opportunity within a company with a solid track record of performance