Fraud Management Team Leader

inDrive Казахстан, Алматы 2025-08-03 11:58:11

Описание

Обязанности

  • Lead and manage a team of fraud specialists responsible for User Acquisition and Marketing Promo Checks.
  • Develop and implement missing fraud prevention frameworks for user acquisition and marketing campaigns.
  • Identify potential fraud risks across the user recruitment process and marketing campaigns.
  • Build, improve and control operational processes to detect and prevent fraud in user registration and activation flows.
  • Oversee creation and updates of fraud stop lists; ensure timely sharing of findings with relevant teams.
  • Build and maintain dashboards for fraud monitoring, cost-saving analysis and conversion tracking.
  • Analyze suspicious patterns, conduct investigations, and escalate critical cases for further action.
  • Collaborate with regional, business, product, marketing, Tech, and analytics teams to ensure alignment in fraud detection strategy.
  • Report key findings and trends to management and support strategic decision-making through clear presentations.
  • Business analysis on current fraud prevention processes.
  • Monitor industry trends and emerging fraud techniques to stay ahead of fraudsters.
  • Follow fraud prevention KPIs and regularly prepare reports to top management.
  • Implement missing fraud detection systems to prevent fake driver applications, identity fraud, and referral abuse.
  • Work closely with KYC (Know Your Customer) and AML (Anti-Money Laundering) teams to ensure a robust driver verification process.
  • Research of missing AI/ML fraud detection tools to implement flag suspicious driver applications and onboarding activities.
  • Protect marketing budgets from fraud by identifying fake clicks, bots, and ad fraud.
  • Support internal fraud investigations jointly with the Internal investigation team related to user onboarding and marketing campaigns.
  • Collaborate strongly with legal, compliance, finance and risk teams to take action against fraudsters.
  • Use data analytics and machine learning models to detect fraud patterns and anomalies.
  • Regularly assess fraud trends, suspicious activities, and financial losses due to fraud.
  • Prepare reports of findings and recommendations to the direct manager.
  • Work with Product & Tech divisions to integrate fraud detection tools, geofencing, and AI-driven monitoring systems.
  • Automate fraud prevention processes to reduce manual intervention and improve accuracy.
  • Drive continuous improvement in anti-fraud controls, data integrity and operational efficiency.
  • Mentor and develop team members, ensuring high performance and professional growth.

Требования

  • Bachelor's degree in Business, Risk Management, Security, Finance, Compliance or a related field.
  • Professional certifications in fraud risk (e.g., ACFE, ACAMS) are highly desirable.
  • Training in project management, data analysis or risk assessment preferred.
  • 2 years of experience in fraud risk management or a related field.
  • Strong experience with fraud detection in performance-based environments (e.g., user acquisition, promotions).
  • Experience in cross-functional project coordination, particularly with marketing, product, technology operations teams.
  • Familiarity with building or overseeing fraud detection scripts, dashboards and reporting pipelines.
  • Familiarity with analytical tools: SQL, Google Sheets, basic Python (Jupyter Notebooks), Tableau or similar BI tools.
  • Knowledge of internal control principles and anti-fraud frameworks.
  • Strong documentation and presentation skills.
  • Experience managing teams and delivering process improvements in fast-paced environments.
  • Proficiency in English at a minimum level of C1.

Условия

  • Stable salary, official employment
  • Health insurance
  • Hybrid work mode and flexible schedule
  • Relocation package offered for candidates from other regions
  • Access to professional counseling services including psychological, financial, and legal support
  • Discount club membership
  • Diverse internal training programs
  • Partially or fully payed additional training courses
  • All necessary work equipment

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Карточка вакансии:

  • Должность Fraud Management Team Leader
  • Размещено: 2025-08-03 11:58:11
  • Город Казахстан, Алматы
  • Зарплата:
  • Компания: inDrive