Family owned and operated Appliance Repair company based in San Diego, California, USA ищет Офис-менеджера с навыками свободного общения на английском языке и опытом удаленной офисной работы.
Обязанности:
- Прием заявок на работы и сопровождение клиента по разным каналам (phone, Yelp, Thumbtack, site, etc)
⁃ взаимодействие с техниками компании, работа с календарями, scheduling
-Оформление и работа с документами: invoices, estimates, contracts, forms etc.
-Сбор и обработка данных, внесение в таблицы
- Работа с CRM, коммуникация
- Сбор аналитики для учета эффективности рекламы.
⁃ Поиск поставщиков и подрядчиков, коммуникация, оформление заказов
⁃ Прохождение обучения (за счет работодателя)
⁃ Ведение первичной бухгалтерии
- Ассистирование руководителя, выполнение поручений
MINIMUM REQUIREMENTS
• Advanced English
• Computer literate in a Windows operating environment.
• Strong customer service, communication, organizational skills.
• Ability to work independently with routine and/or repetitive activities but also be responsive to disruption and change.
• Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization.
• Must be accurate and detail-oriented.
• Ability to learn new technologies.
• Working knowledge of Microsoft Office applications such as Outlook, Excel and Word.
PREFFERED
• knowledge of building nomenclature and familiarity with estimating platforms.
• Prior property claims review and/or adjusting experience.
• Two or more years of customer service experience.
Job Type: Full-time 8.00am- 5.00 pm (Pacific time PDT)
Compensation package:
• Internet and phone compensation (limited to work needs)
• Monthly bonus (after 3 months of employment)
Experience level:
• 1 year
Schedule:
• Monday to Friday and Sunday 8.00am- 5.00 pm, (Pacific time PDT)