At Forward, we connect visionary iGaming companies with the industry’s brightest minds, delivering solutions that go beyond the ordinary. From marketing and R&D to technology, VIP customer experience, and data analytics, we handpick talent that empowers businesses to excel on a global stage. We don’t just fill positions, we build partnerships that elevate careers and drive innovation forward.
Provide customer support via live chat, instant messengers, and email, ensuring timely and accurate assistance
Handle customer requests and issues with a strong focus on service quality and user experience
Learn and confidently apply product knowledge, internal procedures, and support guidelines in daily work
Collaborate with internal teams to resolve customer cases and operational issues
Maintain a professional and customer-centric approach in all interactions
Be ready to work night shifts as part of a rotating schedule
Strong written communication skills with attention to clarity and tone
Language proficiency: Russian — B1+; Turkish — B1+
Customer-oriented mindset with a high level of empathy and stress resilience
Responsibility, accuracy, and the ability to stay focused in a dynamic environment
Confident basic computer skills and the ability to quickly adapt to new systems
Availability to work from a personal laptop during the first two weeks of training
Children Allowance
Mental Health Support
Sport Activities
Language Courses
Automotive Services
Veterinary Services
Home Office Setup Assistance
Dental Services
Books and Stationery
Training Compensation