Croatian-Speaking Remote Sales Development Representative (SDR)

Start Date: April 2026 (training to be scheduled)

Schedule: Part-time, 20 hours per week (fixed schedule)

Compensation: €13/hour + performance-based incentives

Work Location: Fully Remote

Contract: Freelance cooperation agreement

About the Role

TalentWorldGroup is a people-first, multilingual contact center redefining remote work globally. We are currently hiring a Croatian-speaking Sales Development Representative to support a client in the vacation rental industry.

This is a pre-sales role focused on outbound calling and lead qualification, not deal closing. You will engage with property owners, assess their interest, and pass qualified leads to Sales Managers.

Responsibilities

• Make outbound calls to vacation rental homeowners to introduce the client
• Assess homeowner interest and prequalify leads based on defined criteria
• Build rapport and address initial questions or objections
• Transfer qualified leads to Sales Managers for follow-up and conversion
• Maintain and update lead information in the CRM system
• Manage call follow-ups and lead handovers efficiently
• Participate in monthly KPI reviews and performance discussions

What You Bring

• Fluent Croatian (C2 level) with strong English communication skills
• Previous experience in cold calling, outbound sales, or lead generation (preferred)
• Confidence handling objections and engaging prospects by phone
• Comfortable working with CRMs and lead databases
• Goal-oriented, self-motivated, and well-organized

Working Hours (CET)

Fixed schedule totaling 20 hours/week:

• Monday: 10:00–13:00 & 15:30–19:00
• Tuesday: 15:30–19:00
• Wednesday: 10:00–13:00
• Thursday: 15:30–19:00
• Friday: 10:00–13:30

Training

• Training planned for April 2026
• 5 hours of unpaid training, scheduled flexibly within the week according to availability

Technical Requirements

• Stable broadband internet connection (LAN preferred)
• Processor: 1.8 GHz or higher (64-bit preferred)
• RAM: 8 GB minimum
• Storage: 10 GB available
• Screen resolution: 1920 × 1080 (recommended)
• Wired USB headset
• Operating System: Windows 11 or later, or MacOS 14+

What We Offer

• Competitive hourly rate (€13/hour) + performance incentives
• Fully remote, long-term collaboration
• Freelance cooperation agreement
• Structured onboarding and ongoing support
• Access to additional projects within our global talent pool
• Career development and growth opportunities
• Gamification programs and performance rewards