We are looking for a Business Analyst to join our team and contribute to projects within the public sector. The role involves working in complex and fast-moving environments, supporting government organizations in analyzing and improving their business processes.

The Business Analyst will collaborate with stakeholders to gather and structure large volumes of information, document requirements, and help translate business needs into clear and actionable specifications. This role requires strong communication skills, confidence in stakeholder discussions, and the ability to operate effectively in demanding project environments.

Join our team in our well-equipped office in Astana.

Responsibilities

• Gather, analyze, and document business and functional requirements

• Produce clear and well-structured project documentation, including user stories, use cases, and process diagrams

• Participate in stakeholder meetings and workshops to collect information and validate requirements

• Facilitate discussions between business stakeholders and development teams

• Clarify ambiguous or conflicting requirements and support decision-making

• Maintain project documentation and ensure requirements remain clear throughout the delivery lifecycle

• Support the analysis and improvement of existing business processes

Requirements

• Experience working as a Business Analyst or in a similar analytical role

• Strong documentation skills and ability to produce clear and structured artifacts

• Confident communication and stakeholder management skills

• Ability to clearly explain and defend analytical conclusions when needed

• Comfortable working in demanding project environments with multiple stakeholders

• Ability to balance structure and pragmatism when documenting requirements

• English level: B2

Nice to have

• Bachelor’s degree in Business Administration, Information Technology, or a related field

• Familiarity with BPMN or process modeling tools

• Experience working with large organizations or government institutions is a plus

• Proficiency in the Kazakh language is a plus

We offer/Benefits

We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact 
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home 
• Opportunity to work abroad for up to two months per year 
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events   

We invest in your growth: 

• Leadership development, career advising, soft skills and well-being programs 
• Certifications, including GCP, Azure and AWS
• Unlimited access to LinkedIn Learning and Udemy
• Free English classes with certified teachers 
• Discounts in local language schools, including online courses for the Kazakh language

We cover it all:

• Participation in the Employee Stock Purchase Plan 
• Monetary bonuses for engaging in the referral program 
• Medical & family care package   
• Six trust days per year (sick leave without a medical certificate)   
• Coverage of psychology sessions of your choice
• Benefits package (sports activities, a variety of stores and services)

EPAM is a team of technologists and innovators united by a passion for technology. In Kazakhstan, we operate across all cities with offices in Astana, Almaty, and Karaganda and work with the world's leading companies from different industries. In 2023, EPAM received the Export Excellence Award at the esteemed Digital Bridge Awards, showcasing our commitment to excellence and innovation.