Responsibilities
Job description: Primarily support end user devices such as the following:Support SW Microsoft products (e.g. Windows 11/Ms Outlook)iPhone configurationIntune KnowledgeTeamViewer KnowledgeExcellent communication skillsNetwork knowledgeWIN11 Imaging compulsoryLocal and network printer knowledgeActive DirectoryMs TeamsIT Asset InventoryThermal printer supportHandheld Scanner supportVideo Conferencing equipmentExperience in ServiceNow ticketing system compulsoryPrevious experience supporting IT in a plant environmentNOTE: Wearing of steel-toed shoes required
Qualifications
Technical Skills
Good understanding of PC and printer hardware
Experience with Microsoft Windows operating systems
Familiarity with standard office applications (Microsoft Office, etc.)
Networking knowledge (TCP/IP, Wi-Fi, VPN)
Exposure to ticketing tools (ServiceNow)
Non-Technical Skills
Strong customer service mindset
Ability to multitask and prioritize in a busy environment
Clear verbal and written communication
Willingness to learn and develop new technical skills
Reliability, professionalism and a hands-on working style
Qualifications
Technical college diploma or equivalent in computer science or related field
A+ Certification (or willingness to obtain)
OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignment
Why Join NSC Global?
Work with leading global enterprises
Opportunities for training, certification and career growth
A supportive, international team environment
Real hands-on experience in diverse customer environments
If you want a role that combines learning, hands-on work and real impact, we’d love to hear from you.