What makes the role special

The complexity of modern cybersecurity platforms requires not only cutting-edge technology but also precise, user-oriented documentation.

The Group-IB XDR Team is looking for a Technical Writer to develop and maintain documentation for our flagship detection and response products — XDR, BEP, NDR, EDR, and MDP.

You will play a key role in transforming highly technical product logic, architecture, and operational workflows into clear, consistent, and practical documentation for analysts, administrators, and engineers.

Working as part of the XDR development team, you will collaborate closely with Product Managers, Developers, QA Engineers, and Implementation Specialists to ensure that every product feature is accurately represented and easily understood.

Your work will directly influence how customers learn, deploy, and interact with Group-IB products in their real security operations.

Tasks to solve

• Develop and maintain articles for the _Explanations_ and _How-to guides_ sections following the Diataxis framework.
• Document new features and updates across XDR, BEP, NDR, EDR, and MDP components.
• Gather and structure information from developers, QA, product managers, and support engineers.
• Proofread and edit materials prepared by other contributors to ensure technical accuracy and clarity.
• Create and maintain visual assets such as deployment diagrams, data flowcharts, and configuration schemes.
• Participate in UX content design to improve clarity and consistency of interface texts.
• Maintain documentation repositories (Git) and track version changes across multiple product branches.
• Contribute to continuous improvement of documentation tools and workflows (Confluence, Git, Appcues, AI-based tools).

Requirements

• Excellent written and verbal English (C1 level or higher).
• Working proficiency in Russian is required, as internal communication, part of the product backlog, and some source materials are maintained in Russian.
• Proven ability to translate complex technical concepts into clear and structured documentation.
• Experience with Markdown and Git version control.
• Analytical mindset and ability to work with complex system architectures.
• Understanding of software development processes, API-driven architectures, and cybersecurity principles.
• Familiarity with UI/UX fundamentals and modern interface design.
• Strong collaboration and communication skills for cross-team interaction.
• Proficiency with Google Workspace (Docs, Sheets, Slides).

Additional requirements

• Portfolio with publicly available examples of technical documentation or user guides.
• Experience documenting cybersecurity, network, or infrastructure products.
• Proficiency with graphic tools (Figma, [http://Draw.io|http://Draw.io|smart-link] , Miro) for creating technical diagrams.
• Meticulous attention to detail and strong sense of responsibility for content accuracy.
• Experience with Jira, Confluence, Slack, Appcues, and AI-powered writing tools.
• Curiosity, independence, and willingness to explore complex technical domains.

Why choose Group-IB

• Your happiness is important to us. We want every single team member to be happy.
• Continuing professional development. At Group-IB, you can choose from various paths to growth: progress as an expert, advance to a management position, try your hand in another department, relocate abroad, or launch a new business area at Group-IB.
• A team with extensive international expertise. Do you have experience but are looking for exciting challenges? By choosing us, you will be choosing complex tasks and continuously improving your skills in a fast-growing international company.
• Globally recognized technologies. Group-IB's offices are located in seven countries and our products and services are sold in 60 countries. What’s more, Gartner, IDC, and Forrester have ranked our technologies among the best in their class. We work with over 450 international partners and about 500 clients.
• A culture created by each of us. Group-IB’s employees speak many different languages and understand one another. We respect each other's beliefs, share common values, and strive toward the happiness of every employee.
• Economic stability. Group-IB's sustainable growth helps rapidly develop careers that would take years to progress as far as most other companies.

What else you should know

• Certificates and training courses. Group-IB specialists hold over 1,000 professional certificates, including CEH, CISSP, OSCP, GIAC, MCFE, BSI, as well as some rare ones that would be a source of pride for experts in forensics, penetration testing, and reverse engineering worldwide. We have an incentive program that helps employees achieve certifications at the company's expense.
• Challenges. A wide selection of GIB programs helps you improve soft skills, gain new competencies, and receive monetary rewards.
• The initiative is rewarded. At Group-IB, you can bring your most daring ideas to life. The company encourages technical blogging, writing articles, building sports teams, and other creative activities.

Sounds like you? Apply now!