Camp Manager – Catering and Hotel Services

Location: Birlik, Tengiz, Kazakhstan

Work Schedule: Rotation-based, 28/28

Please note that this opportunity is available to Kazakhstan citizens only.

We are looking a highly skilled and experienced Camp Manager to lead catering and hotel services operations at our remote site. This role is ideal for a hospitality professional with strong leadership, organizational, and client service capabilities, who thrives in dynamic environments and is committed to delivering excellence in food service and camp management.

Key Responsibilities:

• Oversee daily catering operations, ensuring high-quality meal preparation and service
• Coordinate booking, planning, and execution of catered events and special functions
• Consult with clients on menus, cost estimates, and event logistics
• Maintain ongoing communication with clients to ensure satisfaction before, during, and after events
• Collaborate with culinary teams to develop and execute special event menus
• Ensure compliance with food safety, sanitation, and hygiene standards
• Monitor staff performance, conduct training, and support skill development
• Manage departmental budgets and maintain accurate expense records
• Liaise with government agencies, contractors, and stakeholders as required
• Enforce company policies, labor protection standards, and internal procedures
• Support other departmental projects and initiatives as directed by the Project Manager
• Supervise housekeeping operations to maintain cleanliness and comfort across accommodation facilities
• Maintain high standards of hospitality and customer service across all camp services
• Implement feedback systems to improve resident satisfaction and service delivery

Qualifications & Skills:

• Higher (postgraduate) or specialized secondary vocational education in a relevant field
• Minimum 5 years of experience in a similar role within catering or hospitality
• Diploma or degree in hospitality or food & beverage management preferred
• Strong customer service and communication skills
• Proven ability to manage teams and collaborate across departments
• Excellent organizational and problem-solving abilities
• Ability to remain composed under pressure and adapt to daily operational changes
• Knowledge of Kazakhstan’s labor legislation, sanitary norms, and fire safety regulations
• Familiarity with catering service regulations and operational management practice