Customer service specialist

АНТАЛ БИЗНЕС РЕШЕНИЯ (ТМ Antal Kazakhstan) Казахстан, Алматы 2025-08-14 10:36:05

Описание

Прошу обратить внимание, что это временная позиция.

Обязанности:

Общие задачи:

  • Представление интересов компании.

  • Поддержание корпоративных ценностей и принципов.

  • Соблюдение требований законодательства и внутренних политик компании.

  • Обеспечение функционирования и улучшение Системы Менеджмента Качества (СМК).

  • Контроль выполнения процедур транспортной и дистрибьюторской безопасности (TDS), торгового контроля (Trade control) и управления поставщиками (VMD).

Операционные задачи:

  • Реализация стратегии цепочки поставок в соответствии с бизнес-приоритетами.

  • Поддержка продаж, развитие сотрудничества с дистрибьюторами и клиентами.

  • Ведение и обновление баз данных клиентов и контрактов (MDG, BPDD).

  • Обработка заказов клиентов: создание накладных, счетов-фактур, контроль поставок.

  • Поддержка клиентов в получении государственных субсидий.

  • Контроль задолженности и финансовых данных клиентов.

  • Управление претензиями клиентов и проектами (NCM).

  • Контроль запасов на складах, участие в инвентаризации.

  • Организация утилизации канистр и сотрудничество с перерабатывающими компаниями.

  • Подготовка данных для планирования производства и сбыта (S&OP), модерация совещаний.

Требования:

  • Опыт работы на аналогичной должности от 3 лет, предпочтительно в международной компании.

  • Высшее образование.

  • Продвинутые навыки работы с ПК (Microsoft Office, Excel, базы данных).

  • Уровень английского языка: Upper-intermediate, казахский язык приветствуется.

  • Опыт в обслуживании клиентов или управлении цепочками поставок.

Личностные компетенции:

  • Клиентоориентированность и аналитический склад ума.

  • Умение работать с большими объемами информации и расставлять приоритеты.

  • Готовность к сотрудничеству и предпринимательский подход.

  • Способность работать в разнообразной среде.

Мы предлагаем:

  • Конкурентную заработную плату и годовую премиальную систему.

  • Льготы: медицинская страховка, корпоративное обучение.

  • Гибкий график работы.

  • 28 дней оплачиваемого отпуска.

  • Программу адаптации для быстрого вхождения в команду.

Похожие вакансии

  • Customer Support Specialist

    Genesis Group AG Казахстан, Алматы 2 дня назад
    Job Opening: Customer Support Specialist (Remote, Day & Night Shifts)Location: RemoteTeam: Customer Experience About UsWe ... , detail-oriented specialist who is comfortable working on ... interest in the Customer Support Specialist position at Yesim To move ...
    almaty.hh.kz
  • Customer Support Specialist

    Mayflower Казахстан, Алматы день назад
    ... . We are looking for a Customer Support Specialist to join the growing support ... : 1+ year experience as a Customer Support Specialist (сhats, emails, tickets); Ability to ...
    almaty.hh.kz
  • Service Solution Manager

    Хуавей Текнолоджиз Казахстан Казахстан, Алматы 9 дней назад
    ... the success of sales projects. Service branding: Undertake the regional service brand building plan, implement service marketing communication activities in the account department based on customer requirements and development objectives of ...
    almaty.hh.kz
  • Field Service Engineer

    Катерпиллар Центральная Азия Казахстан, Алматы 21 день назад
    ... a conclusion, goal, or judgment. Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect ...
    almaty.hh.kz
  • Customer Service Coordinator

    Марс Казахстан, Алматы, улица Кунаева, 77 7 дней назад
    ... , coordination of delivery and billing, customer service requests such as and-to- ... reach an excellent standard of service and a high level of customer satisfaction is maintained Prepares customer service summary reports Coordinates the handling ...
    almaty.hh.kz
  • Service engineer, In-vitro Diagnostics

    Mindray Medical Kazakhstan Казахстан, Алматы, проспект Достык, 192/2 10 дней назад
    ... and solve issues and collect customer needs, assist marketing in carrying out service activities for key customers and key business opportunities Empower service channels – Develop service channels and improve the service capabilities of channels, train ...
    almaty.hh.kz
  • Customer Support Specialist (USA, English C1/C2)

    Crystalia Glass LLC Казахстан, Алматы 12 часов назад
    ... are looking for a proactive Customer Support Specialist (lead qualification) to join our ... interpersonal skills. Experience in sales, customer service, or a similar client-facing role. Ability to quickly assess customer needs and qualify leads. Tech- ...
    almaty.hh.kz
  • Assistant Manager in the jewelry shop

    от 350000 до 800000 KZT
    Welly Develop Limited Казахстан, Алматы, проспект Аль-Фараби, 77/8 11 дней назад
    ... English proficiency, strong sales and customer service skills, and the ability to ... written and spoken).- Knowledge of customer relationship management (CRM) and customer service best practices.- Proven sales experience ...
    almaty.hh.kz
  • Key Account Specialist (in HoReCa)

    Ред Булл Казахстан Казахстан, Алматы, улица Муратбаева, 180 11 дней назад
    ... initiatives.The Key Account Specialist needs to be able to ... of short & mid-term customer strategies in line with the ... drivers and Red Bull’s customer spend strategy. Take active part ... value for the shopper, customer and Red Bull. Negotiation experience - ...
    almaty.hh.kz
  • Продавец-консультант

    АТЮ Дьюти Фри Казахстан (ATU Duty Free Kazakhstan) Казахстан, Алматы, аэропорт Алматы 2 дня назад
    ... looking for a Sales Specialist for our Luxury Boutiques at ... and maintain relationships Excellent customer service skills, Good level of English ( ... aware, providing excellent customer service Handling customer complaints, seeking assistance where necessary, ...
    almaty.hh.kz
  • Outdoor Sales Representative / Сыртқы сауда өкілі

    от 500 до 1000 USD
    BESTSUPPLIERS GLOBAL Казахстан, Алматы 2 дня назад
    ... and maintain stable customer relationships.3) More than three ... have to resign these customer information on the CRM system, then our sales team will contact these customers to give price list and provide related service until they close the deal, ...
    almaty.hh.kz
  • Operations Coordinator (Специалист по логистике)

    до 700000 KZT
    Manpower Казахстан, Алматы 23 дня назад
    ... contact for customers, ensuring excellent customer service and timely communication. Address customer inquiries, provide shipment updates, and ... sales, pricing, procurement, warehouse, and customer service teams to align freight operations ...
    almaty.hh.kz
  • IT Support & Product Development Specialist (Junior Level)

    Jet Finance (ТОО Mogo Kazakhstan) Казахстан, Алматы, проспект Назарбаева, 269А 2 дня назад
    ... looking for a motivated specialist ready to grow with the ... respond promptly to outages. Customer Support Communicate with clients regarding platform usage questions; Provide consultations to partners (auto service centers) on product; Prepare responses ...
    almaty.hh.kz
  • Client Operations & Solutions Specialist

    от 500 до 2000 USD
    OUTSOURCE PRO Казахстан, Алматы, улица Николая Чаплина, 71/66 2 дня назад
    ... billing & insurance claims- Customer service & virtual assistance- Graphic & video design — ... Client Operations & Solutions Specialist, you will: - Accurately manage data ... executives. Amazon PPC Specialist Create and optimize advertising campaigns, ...
    almaty.hh.kz
  • Customer Support Engineer (no calls)

    Connectivity Solutions (Коннективити Солюшнз) Казахстан, Алматы, улица Тимирязева, 28В день назад
    ... are looking for a Customer Support Engineer to work 5 ... to deliver exceptional customer experiences. Our innovative platform offers ... issue, ensuring the customer is fully informed until the resolution. Handle customer support inquiries via ticketing system ...
    almaty.hh.kz
  • Business Analyst / System Analyst

    Неткрэкер Текнолоджи Казахстан Казахстан, Алматы день назад
    ... mobile networks. With an unbroken service delivery track record of over 25 years, our unique combination of technology, people, and expertise helps companies transform their networks and improve customer experiences. We are currently looking ...
    almaty.hh.kz
  • Sales Leader Central Asia & Caucasus – Industrial

    ZF Aftermarket Kazakhstan Казахстан, Алматы 9 дней назад
    ... accurate monthly sales forecasts per customer and reporting cluster within BL ... with escalation to ensure that customer satisfaction through service delivery remains top priority.12. ... sub-region • Strong knowledge of customer structures but also expert on ...
    almaty.hh.kz
  • Cloud Business Development (BD)

    Хуавей Текнолоджиз Казахстан Казахстан, Алматы 18 дней назад
    ... . BD conducts market insight, builds customer relationships, discovers project opportunities, manages ... procedures. Understanding of mainstream cloud service models (IaaS PaaS SaaS). Strong skills in customer strategy analysis, pain point identification, ...
    almaty.hh.kz
  • IT Service Desk Team Lead

    Deloitte DKU Казахстан, Алматы, проспект Аль-Фараби, 36 9 дней назад
    ... technical issues. Ensure high-quality service delivery and monitor user satisfaction. ... operational efficiency. Participate in IT service implementation projects. Administer user accounts ( ... years of experience in a service desk or a similar role.• ...
    almaty.hh.kz
  • Business Development Specialist

    Международный Аэропорт Алматы, АО Казахстан, Алматы 2 дня назад
    ... excellence, customer satisfaction, and continuous innovation, while upholding the highest standards of safety, sustainability, and service quality. Job Summary:Almaty International Airport is seeking the Business Development Specialist in Commercial ...
    almaty.hh.kz
  • Trade Marketing Specialist

    Ред Булл Казахстан Казахстан, Алматы, улица Муратбаева, 180 2 дня назад
    ... . Job responsibilities: be part of Customer activation strategies development: concept & design, ... new POSM according to channel customer needs in collaboration with Marketing ... in sales, key accounts, trade customer marketing in FMCG or at ...
    almaty.hh.kz
  • Trade Marketing Specialist

    Ред Булл Казахстан Казахстан, Алматы, улица Муратбаева, 180 11 дней назад
    ... . Job responsibilities: be part of Customer activation strategies development: concept & design, ... new POSM according to channel customer needs in collaboration with Marketing ... in sales, key accounts, trade customer marketing in FMCG or at ...
    almaty.hh.kz
  • E-commerce sales specialist

    Хуавей Текнолоджиз Казахстан Казахстан, Алматы, проспект Достык, 210Б 15 дней назад
    ... ; Coordinate with product, MKT, and customer service teams to ensure smooth execution of operations; Monitor customer feedback and follow up on after-sales service to improve customer satisfaction; Sales data analysis and ...
    almaty.hh.kz
  • Commercial specialist

    LC Waikiki Казахстан, Алматы 26 дней назад
    ... days, and periods based on customer personas. Analyzes and determines the ... that cater to differentiated customer preferences and expectations specific to ... In the responsible stores: Conducts customer segmentation studies, grouping customers according ...
    almaty.hh.kz
  • Invoice processing Team Leader

    Coca-Cola İçecek Kazakhstan  ( ТОО СП «Кока-Кола Алматы Боттлерс» ) Казахстан, Алматы 8 дней назад
    ... expect Provide a complete service delivery as per defined Service Partnership Agreements(SPAs) to CCI ... providing the highest level of customer service to both internal and external ... to deliver a seamless service to customers Demonstrated motivational and ...
    almaty.hh.kz
  • Implementation Trainer

    до 1300 USD
    Syrve Казахстан, Алматы 17 дней назад
    ... a key member of the Customer Success team, responsible for designing, ... CRM and Pyrus, and document customer issues. Support clients via Telegram, ... knowledge base for solutions to customer issues and inquiries. Escalate issues ...
    almaty.hh.kz
  • Salesforce Developer

    Andersen Казахстан, Алматы месяц назад
    ... services through web, app, or customer support channels.The customer is a leading Nordic provider ... , using modern tools like a customer app, time bank systems, and ... the website, mobile app, or customer service center, with tailored consultations provided ...
    almaty.hh.kz
  • UX Writer & Localization Specialist (eSIM / Travel)

    Genesis Group AG Казахстан, Алматы 2 дня назад
    ... Hiring: UX Writer & Localization Specialist (eSIM Travel)Location: Remote ... : UX Writer & Localization Specialist As the UX Writer & Localization Specialist, you will define and evolve ... , help center, or customer journey messaging). Key Responsibilities Write ...
    almaty.hh.kz
  • Trade marketing specialist

    АНКОР Центральная Азия Казахстан, Алматы 8 дней назад
    ... incumbent will be responsible for customer & trade engagement by taking full ... analysis of effectiveness. Trade Marketing Specialist will work closely with the ... of TM selling story and customer development • Guide MT responsible salesforce ...
    almaty.hh.kz
  • Trade marketing specialist

    АНКОР Центральная Азия Казахстан, Алматы 8 дней назад
    ... incumbent will be responsible for customer & trade engagement by taking full ... analysis of effectiveness. Trade Marketing Specialist will work closely with the ... of TM selling story and customer development • Guide MT responsible salesforce ...
    almaty.hh.kz
  • Heavy Lift/OOG Specialist (Project Logistics Industry)

    Asstra Almaty Казахстан, Алматы 16 дней назад
    ... team as an HL OOG Specialist (Project Logistics Department) in our ... repeat business by delivering exceptional service and value-added solutions. What ... . Preference to the candidates with Customer portfolio. Excellent negotiation, communication, and ...
    almaty.hh.kz
  • Менеджер по продажам в Finance Service

    от 350000 до 700000 KZT
    Finance Service KZ Казахстан, Алматы, микрорайон Мамыр-1, 26/1 4 дня назад
    Finance Service — компания, предоставляющая полный спектр бухгалтерских ... Мы ждем тебя в Finance Service ;)
    almaty.hh.kz
  • Senior Specialist Order Book Fulfilment

    adidas Kazakhstan Казахстан, Алматы 18 дней назад
    ... full. Ensure high level of customer service is provided while fulfilling an ... in Operations Logistics, and or Customer Service, preferably in apparel fashion shoes ...
    almaty.hh.kz
  • Business Analyst

    Andersen Казахстан, Алматы 23 дня назад
    ... various business units (marketing, sales, customer service, billing) and technical teams. Experience ... can improve as a tech specialist or a resource manager, and ...
    almaty.hh.kz
  • Customer & Channel Development Manager

    АНКОР Центральная Азия Казахстан, Алматы 8 дней назад
    ... are the key liaison between Customer Development and Brand Supply Chain ... years experience in Trade Marketing, Customer Marketing or Sales in FMCG ... - bias for action, accountability, consumer customer focus, growth mindset, building talent ...
    almaty.hh.kz
  • Key Account Manager

    ЮНИЛЕВЕР КАЗАХСТАН (ТМ, Unilever) Казахстан, Алматы, проспект Абылай Хана, 53 2 дня назад
    ... MT accounts, building and executing customer strategies and business plans on ... ensure task completion Growth mindset, customer & consumer focus, accountability and responsibility ...
    almaty.hh.kz
  • Key Account Manager

    АНКОР Центральная Азия Казахстан, Алматы 8 дней назад
    ... through the execution of a customer business plan that is aligned ... with the category priorities and customer profitability. Providing detailed customer plans applied in a very ... Closely follow and share the customer strategies and performances together with ...
    almaty.hh.kz
  • Wireless Pre-Sales Product Manager

    Хуавей Текнолоджиз Казахстан Казахстан, Алматы, проспект Достык, 210Б 9 дней назад
    ... Responsibilities: Deeply insight into customer network and wireless ... network expansion. Analyze customer from the aspects of market ... key message to customer, strong customer service awareness, customer requirement understanding ability. Ability to ...
    almaty.hh.kz
  • Sales Executive

    Manpower Казахстан, Алматы 18 дней назад
    ... -paced environment. Effective communication and customer service skills. Self-motivated with the ...
    almaty.hh.kz

Карточка вакансии:

  • Должность Customer service specialist
  • Размещено: 2025-08-14 10:36:05
  • Город Казахстан, Алматы
  • Зарплата:
  • Компания: АНТАЛ БИЗНЕС РЕШЕНИЯ (ТМ Antal Kazakhstan)