RESPONSIBILITIES:

•Welcome guests and visitors of our Bank

•Business trip Organizations (hotel, transfer and ticket reservation, visas)

•Answer all incoming calls and handle caller’s inquiries whenever possible

•Re-direct calls as appropriate and take adequate messages when required

•Incoming/outgoing correspondences (courier, posts, FASTI, etc.)

•Booking conference rooms, assist in planning and preparation of meetings and conference telephone calls

•Coordination of Taxi provider in Almaty office

•Make preparations for meetings and catering services (if required)

•Order office stationeries

•Arrangement of food products for Almaty and Astana offices

•Complaints registration and handling

•Revising English versions of documents

•Translating from English into Kazakh / Russian and vice versa internal documents of the Bank, agreements and other business activity related documents

•Coordinate external Translation agency’s work – performance, quality and payments

•Other tasks

REQUIREMENTS:

•Higher education

•Work experience as a translator/ office manager not less than 1 year

•Knowledge of administrative and clerical procedures

•Knowledge of computers and relevant software applications

•Knowledge of customer service principles and practices

•Keyboard skills

•Office administration

•Understanding of relevant legislation, policies and procedures

•Knowledge of English both oral and written

CONDITIONS:

•Almaty city, Esentai Tower

•According to the Labour Code of Kazakhstan

•Medical Insurance after probation period

•Paid annual leave 22 business days

•Health&Educational allowance

•2-hrs Zhuma break on Fridays

•Events and challenges from the Bank