We are a fast-growing beauty and wellness company with 5 studios in Dubai and Abu Dhabi (middle price segment, high service quality) — including beauty, fitness, and stretching locations.
We are currently expanding and looking for a Client Success Manager to maintain warm communication with our existing customers.
Your focus will be on care, engagement, and client retention.
What You’ll Be Doing:
-Maintaining warm and friendly communication with the active client base through calls
-Answering questions, offering service info, and making clients feel seen
-Sending personalized messages, reminders, and promo offers
-Working in AMO CRM & Altegio to stay organized
-Helping clients book, return, and love us even more
What we’re looking for:
-At least 6 months of experience in sales, client support, or service-based communication
-English level B2+/C1 or higher
-Russian language is a must (С1+)
-You genuinely care about people and take a warm, personal approach (if you’re only about reading scripts — this job isn’t for you)
-You’re proactive, responsible, and enjoy helping others
-Ability to multitask and stay organized
-A stable internet connection, computer, and headset
✅ What we offer:
-Fully remote position (work from home)
-Clear systems and CRM tools to make your work easier
-Ready-made sample scripts and product training
-Shift schedule: 2/2 by agreement
-Working hours: 10:00 AM to 10:00 PM (Dubai time)
-Salary twice a month, always on time!
-Supportive and fun team atmosphere — even online