Since 2020, Almaty International Airport has become a part of the Turkish holding company TAV Airports.

TAV Airports provides comprehensive services in all areas of airport operations and is present in 108 airports in 29 countries. TAV Airports Holding, part of the ADP Group (France), is part of the leading global airport management platform.

Our vision is to be an innovative and leading airport operation company in our target regions: Europe, Russia & CIS, Middle East, Africa and India.

Our mission is to create maximum value for all airport stakeholders through our customer-centric management approach.

Almaty International Airport is looking for a Receptionist to join our team in a newly opened modern office building. This role is the first point of contact for the company and plays a key part in delivering excellent service, ensuring smooth coordination, and supporting the daily flow of employees and visitors across all floors.

Key Responsibilities:

• Welcome and assist guests, employees, and business partners, creating a professional first impression
• Direct visitors and employees across different floors and departments, ensuring smooth navigation within the building
• Coordinate the flow of visitors and internal movement across the office space
• Handle incoming calls and provide accurate basic information
• Maintain an organized, clean, and professional reception area
• Communicate with employees across all floors regarding internal requests and coordination needs
• Provide basic administrative and logistical support when required
• Ensure a high standard of customer service and corporate hospitality at all times

Requirements:

• 1–3 years of experience in a receptionist, front desk, customer service, administrative support, hospitality, airline, hotel, or office coordination role.
• Fluency in Kazakh, Russian, and English (English is mandatory)
• Knowledge of Turkish will be considered a strong advantage
• Excellent communication and interpersonal skills
• Strong sense of responsibility, organization, and attention to detail
• Ability to multitask and work efficiently in a dynamic environment
• Friendly, professional appearance and attitude
• Willingness to serve as the “face of the company” in a modern multi-floor office environment

• Employment in accordance with the Labor Code of the Republic of Kazakhstan
• Office location - Almaty International Airport
• Work schedule 5 days per week, working hours from 8.00 to 17.00 (lunch break from 12.00 to 13.00)
• Corporate lunches
• Hybrid work after probation period (working from home up till 5 days per month upon Line Manager's approval)
• Annual paid leave of 24 calendar days (+1 day for birthday after 1 year employment)
• Annual bonuses on performance results
• Medical Insurance after Probation period
• Shuttle bus (13 routes)
• Trainings, e-Learning Academy, and other online/offline platforms
  
  Almaty International Airport ensures equal opportunities for every applicant, excluding any form of discrimination based on: race, color, gender, religion, language, marital status, orientation, political opinion, ethnicity, health, disability, family obligations, trade union activity, or age.
  
  Join our team today and become a vital part of our global airport family, comprising dedicated professionals who work together to ensure a future of seamless travel experiences!