Role Overview:

We are looking for a highly organized and detail-oriented Virtual Fulfillment Analyst to support our growing operations. This role is responsible for ensuring that all materials required to fulfill customer orders (apparel, drinkware, and other product categories) are accurately sourced and ordered from various suppliers; locally, across different US states, and internationally.

The ideal candidate is responsive, proactive, and able to manage multiple orders, suppliers, and timelines simultaneously without errors.

Key Responsibilities:

• Review incoming orders and identify all required materials and components
• Place purchase orders with suppliers (local, domestic US, and overseas)
• Track supplier confirmations, production timelines, and shipping updates
• Ensure correct quantities, specifications, and delivery timelines
• Maintain accurate fulfillment and procurement records
• Coordinate with internal teams (design, production, customer service) to prevent delays
• Follow up with suppliers to resolve delays, shortages, or discrepancies
• Monitor stock levels (if applicable) and anticipate reorder needs
• Identify opportunities to improve ordering efficiency and supplier coordination

Required Skills & Qualifications:

• Strong organizational and time-management skills
• Exceptional attention to detail (accuracy is critical)
• Ability to manage multiple orders and suppliers simultaneously
• Clear and professional written communication
• Strong follow-up skills and sense of urgency
• Comfortable working in spreadsheets (Google Sheets / Excel)
• Experience working with US-based and international suppliers is a plus
• Experience in ecommerce, print-on-demand, or merchandise fulfillment is preferred

Ideal Candidate Traits

• Highly proactive and accountable
• Process-driven and structured
• Calm under pressure and able to prioritize effectively
• Comfortable working in a fast-paced, growing environment
• Strong problem-solving mindset

Work Setup

• Fully remote
• 6 days per week
• Must have stable internet and reliable system
• Competitive hourly rate based on experience

Performance Metrics

• Order accuracy rate
• On-time material procurement
• Supplier communication turnaround time
• Reduction in fulfillment delays