We are currently seeking a highly skilled Diagnostic Engineer to join our dedicated team environment in a 7x24 operation. As a key member of our team, you will be responsible for the expert analysis of data acquired remotely from global assets, troubleshooting locomotives and associated systems. If you have a strong background in mechanical or electrical systems troubleshooting, hands-on experience with Wabtec Locomotives, and a passion for delivering exceptional service, this opportunity is for you.
Essential Functions (Responsibilities):
- Analyze data acquired remotely from global assets to expertly troubleshoot locomotives and associated systems.
- Utilize software tools to acquire key parameter, fault, and incident data and formulate detailed troubleshooting recommendations.
- Establish direct contact with customers and field teams to ensure the proper execution of troubleshooting recommendations and identify additional service opportunities.
- Provide troubleshooting assistance to customers and field personnel via telephone.
- Identify and drive the execution of opportunities to enhance productivity and performance in RM&D and Field Service Operations.
- Support reliability projects and provide feedback and support to the Engineering and Service Teams in identifying product deficiencies.
- Assist regional teams in Sales, Service, and Quality of GPOC/Wabtec products and services.
- Provide support to the ADS facility (EVO engine rebuilt and other small part remanufacturing) and the LKZ (locomotive factory) as required.
Minimum Qualifications:
- Bachelor's Degree in a technical discipline or high school graduate/GED with a minimum of 4 years of experience in design, repair, or troubleshooting of mechanical or electrical systems.
- Minimum 2 years of hands-on troubleshooting experience on GE/Wabtec Locomotives (Dash-8/9, AC4400, EVO, or PowerHaul domestic and international iterations).
Desired Qualifications:
- Excellent verbal and written communication skills.
- Intermediate proficiency in spoken and written English.
- Proficiency in computer usage and ability to manage multiple applications simultaneously.
- Hands-on troubleshooting experience with Dash-8/9, AC4400, EVO, and PowerHaul Locomotives.
- Level I/II Certification in Wabtec's Advanced Locomotive Training Program.
- First-hand knowledge of railroad operations and maintenance practices.
- Certification in Six Sigma, Lean, or other Quality Programs.
- Willingness and ability to travel approximately 10%-15% of the time.
- Strong interpersonal and leadership skills.
- Working knowledge of Wabtec DIGITAL products and Systems and other Wabtec adjacent locomotive products.
If you are a highly motivated individual with a strong technical background and a passion for troubleshooting locomotives and associated systems, we encourage you to apply. Join our team and contribute to enhancing the performance and reliability of Wabtec locomotives worldwide.
What could you accomplish in a place that puts People First?
At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.
If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
Who are we?
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.
Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.
Culture powers us and the possibilities.
We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.
We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
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