Responsibilities:
- ensures balance between customer service and operational needs;
- continuously offers professional service to guests according to hotel standards;
- responsible for the hotel operation at night;
Reporting to Front Office Manager.
Qualifications:
- university / college degree;
- 2+ years of experience on similar roles in hotels;
- strong leadership skills;
- strong guest service orientation and conflicts resolution skills;
- advanced communications - listening, reading and writing - and interpersonal skills;
- advanced English.
Work conditions:
- competitive salary and benefits;
- night shift work;
- professional development opportunities.