Andersen is hiring a Junior Business/System Analyst for a German insurance project. The role focuses on helping develop a portal to unify and improve the B2B2C customer experience.

Our customer is a world leader in insurance and B2B2C support, which offers global solutions that span international health and life insurance, travel insurance, cars, and their service. The company is dedicated to delivering world-class, agile, and sustainable IT solutions, driving full-spectrum digitalization.

The project aims to address the strong need for a Meta portal that can deliver a unified customer experience for B2B2C interactions. The primary goal is to cater to client needs by leveraging existing assets and providing digital solutions when necessary.

Responsibilities:

• Identifying and analyzing user requirements for the API.
• Analyzing the functionality of existing APIs.
• Designing REST API in OpenAPI specification format.
• Forming a backlog of tasks for the development of REST API.
• Documenting user and functional requirements for the REST API in the format of user stories highlighting and detailed description of acceptance criteria.
• Modeling domain area (entity-relationship diagrams), business processes and algorithms (UML activity diagrams), functionality (UML use case diagrams), service interactions (UML sequence diagrams).
• Compiling user documentation for API consumers and publishing it on the developer portal.
• Conducting REST API acceptance testing and maintain collections of API requests.
• Demonstrating the work of the REST API.
• Managing API access and organizing onboarding of new API consumers.
• Identifying gaps in the functionality of the portal for developers, the formation of a backlog of tasks for the completion of the portal, their description and acceptance testing.

Must-haves:

• Commercial experience as a Business/System Analyst for 6+ months.
• Understanding of the role of an API provider (ideally - API for integration with systems of other organizations).
• Knowledge of various types of API authentication (especially OAuth).
• Familiarity with the basic concepts of OIDC.
• Basic understanding of API authorization concepts.
• Fundamental understanding of REST API principles and design.
• Possession of Postman (ability to learn and test API).
• Basic experience in writing user stories and defining acceptance criteria (breaking into stories, highlighting acceptance criteria).
• Ability to create and understand basic sequence diagrams, activity diagrams, and ERDs.
• Level of English – from Upper-Intermediate.

Reasons why this job would be interesting to you:

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the EUR, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

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