About Us: Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Qatar, and Kuwait from our Dubai-based headquarters.

Key Responsibilities:

• End-to-end behavioral and product analytics, covering everything from requirements gathering to end report.
• Create and maintain dashboards to monitor key product metrics.
• Maintain and optimize event-tracking setups.
• Evaluate hypothesis, design, conduct and present the results of  a/b tests.
• Investigate anomalies or sudden changes in user behavior or other key indicators.
• Support product and other stakeholders in feature launch, audience selection, and key metric calculations.

Requirements

• 3+ years experience in product analytics, preferably B2C E-com, Ticketing, Travel.
• English and Russian proficiency is a must.
• Proficient with product metrics and stakeholder management. Able to present insights clearly to both technical and non-technical colleagues.
• Takes ownership of projects from start to finish, handling uncertainties effectively. 
• Proactively identifies new opportunities and impactful tasks, developing them into initiatives.
• Experienced in behavioral and product analytics, detecting patterns and finding opportunities within user behavior and product engagement.
• Confidence in writing complex SQL queries (window functions, query optimization, etc.), experience with relational databases; Google BigQuery is a plus.
• Knowledge of mathematical statistics, probability theory, basic mathematical analysis. Experienced in designing, running, and analyzing A/B tests.
• Confident with BI tools (creating dashboards and visualizations).
• Uses Python (and relevant libraries) for data exploration and analysis (familiarity with automation tools and llms is a plus)
• Familiarity with analytics tools such as Google Analytics, Tag Manager, Firebase, and event tracking setups.

We value a proactive attitude, genuine curiosity, and attention to detail. We avoid micromanagement, so a strong sense of ownership and accountability is highly appreciated. Since Platinumlist’s team is international, an intermediate or higher level of English proficiency is required.

Benefits

• A dynamic and inclusive work environment.
• The opportunity to work with a leading ticketing provider in GCC.
• A chance to contribute to the entertainment industry and help shape experiences for millions of users.
• Remote working format.
• Competitive salary.