The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
Responsibilities:
Qualifications:
Previous relevant experience preferredExperience in customer serviceProven investigative, analytical and risk management skillsDemonstrated ability to present concepts and influence/lead changeConsistently demonstrate clear and concise written and verbal communicationConsistently deliver high-quality customer service with focus on building client relationship and achieving quality resultsEducation:
Bachelor's degree/University degree or equivalent experience------------------------------------------------------
Job Family Group:
Customer Service------------------------------------------------------
Job Family:
Institutional Customer Service------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------