What does RESERVATIONS SUPERVISOR do in Hotel?

• Leading the reservation processes
• Answering external and internal calls and directing them appropriately
• Responding to all guest requests in an accurate and timely manner

• Knowing the type of rooms available as well as their location and layout
• Preparing group resume, necessary reports
• Managing the work of Reservation Agents
• Resolving guest challenges

What is REQUIRED for this position?

• Previous experience Reservation or Front Office in hotels
• Good analytical skills
• Fluent level in written and spoken English, Kazakh, and Russian
• Experienced user of Opera
• Accurate, punctual, responsible
• Be a good team player

What we OFFER as a company?

• Work in an international brand according to world standards
• Social package, guarantees and security
• Friendly and open team
• Career Opportunities Access to Hilton learning and development programs
• Access to the unique GoHilton employee program with special prices for accommodations and services at all Hilton hotels worldwide!

What else is IMPORTANT to us?

Your desire and desire for self-development and the development of other people in the hotel business will consist of the main selection participants!

We will be glad to meet you!