Core Responsibilities:

- Purchase Orders:
Create, review, and place purchase orders to ensure timely availability of parts and equipment for scheduled jobs.

- Warranty Management:
Manage warranty claims end-to-end (submission, tracking, follow-up, resolution).

-Order Tracking & Communication:
Track all orders, proactively update dispatch/technicians on ETAs and delays.

- Parts Sourcing (Critical):
Source hard-to-find or urgent parts across multiple vendors to minimize downtime.

- Vendor Management:
Build relationships, negotiate pricing, payment terms, and priority service.

- Delivery Coordination:
Coordinate deliveries (warehouse / job site), prevent delays, resolve issues.

- Cost Control:
Compare vendors, optimize pricing, and stay within budget.

• Experience in purchasing, sourcing, or operations
• Strong problem-solving skills and ability to source hard-to-find items
• Comfortable communicating with vendors in English (calls & emails)
• Highly organized with the ability to manage multiple orders simultaneously
• Ability to work under pressure and handle urgent requests
• Detail-oriented with strong follow-up and tracking discipline
• Resourceful and proactive in resolving supply or delivery issues

• Competitive salary
• Fully remote
• Growth to Head of Procurement
• No bureaucracy
• Performance-driven culture
• Opportunity to build and optimize your own processes and tools
• Opportunity to build the procurement system from scratch
• Real impact on processes and decision-making