Responsibilities:

• Responsible for the development, implementation, and maintenance of the Cargo Handling Manual and Quality Control documentation.

• Ensures compliance with safety and quality standards established by regulatory authorities and company procedures.

• Negotiates cargo handling contracts in collaboration with the General Manager of Airport Accounting and Customer Service and station budgets.

• Organizes regular meetings with station representatives and ground handlers through the network at Astana Airport.

• Conducts audits of cargo operation safety and quality.

• Analyzes daily and weekly cargo performance indicators.

• Takes necessary actions to improve the efficiency, reliability, and security of cargo operations.

• Plans and organizes training programs at stations where necessary.

• Monitors cargo transportation violations and compensates as needed.

Requirements:

• Higher education.

• At least 5 years of experience as a Cargo Manager or Sales Representative.

• Intermediate level of English.

• Experience in solving operational cargo issues.

• Knowledge of dangerous goods transportation regulations.

• High level of organization and efficiency.

• In-depth knowledge of the air cargo industry.

• Experience in conducting audits.