The Training Officer will act as an internal trainer and methodology expert, responsible for designing and delivering impactful learning programs that strengthen commercial, financial, and strategic competencies across the organization. This role ensures employees gain practical knowledge to drive business performance and promotes a culture of continuous learning.

Beyond content creation and delivery, the Training Officer will establish a structured methodology for knowledge accumulation and dissemination. This includes identifying training needs, sourcing subject matter experts, and managing the full cycle of program development and implementation.

Key Responsibilities

• Design and conduct sessions on sales strategies, financial fundamentals, economic principles, and related topics.
• Translate complex concepts into practical, engaging learning experiences tailored to internal audiences.
• Develop a systematic approach for content creation and knowledge management.
• Gather requests from departments, identify gaps, and select appropriate experts for co-delivery.
• Ensure quality control and consistency in training materials and delivery.
• Act as a learning ambassador, promoting a culture of continuous development.
• Collaborate with internal experts and stakeholders to align training with business priorities.
• Track participation, assess effectiveness, and refine programs based on feedback and performance metrics.

Requirements

• Strong academic foundation in business, economics, finance, or related fields.
• Proven experience in designing and delivering training programs, preferably in sales, finance, or commercial topics.
• Ability to develop structured approaches for content creation, knowledge management, and program implementation.
• Skilled in assessing training needs, identifying gaps, and evaluating program effectiveness using metrics.
• Excellent communication and presentation skills; ability to simplify complex concepts for diverse audiences.
• Comfortable working across departments and engaging subject matter experts for co-delivery.
• Strong organizational and project management skills.
• Fluency in English; Russian or Kazakh.
• Proactive, detail-oriented, and passionate about promoting continuous learning.