The School Shop Management:

• Create welcoming environment for students, parents, staff and suppliers. Model exceptional customer service.
• Maintain the presentation of the shop.
• Assist customers with appropriate selection and fitting of uniform items. Respond to customer enquiries or complaints in a timely manner.
• Sell and issue merchandise.
• Develop and maintain operating procedures and guidelines for the Uniform and Merchadise Shop.
• Undertake administrative tasks associated with the operation of the Shop including receiving and receipting cash and electronic payments.
• Inventory management, including monthly stock reports, seasonal ordering numbers within budget considerations and annual stock take.
• Provide weekly sales summaries to Accounts Department.

School Fees and Billing

Serving as the primary point of contact for parents regarding the tuition accounts, payment plans, and general billing inquiries, providing clear, empathetic, and timely assistance in person, by phone, and/or email;

Accurately generating and applying various charges to pupils’ accounts, including tuition, meals;

Handling pupils billing inquiries and generating pupil bills, if requested;

Accurately recording all cash receipts in the general ledger and performing regular reconciliations

Assisting with various duties as needed as a collaborative member of the Accounts

Requirements

Bachelor's degree in an accounting or related field is a plus

A minimum of 2-3 years of progressive experience in accounts receivable or student billing

Advanced proficiency in Microsoft Excel and Google Sheets, including the ability to create reports

Exceptional attention to detail and accuracy in all financial transactions and record-keeping

Outstanding communication skills (written, verbal, and interpersonal) with the ability to interact professionally, empathetically, and discreetly with parents, students, faculty, and staff whether in person, on the phone and/or via email

Strong organizational and time management skills, with the ability to manage multiple priorities, meet deadlines, and thrive in a dynamic environment

Conditions

5/2 working week